Western Governors University
Course Maintenance Assistant
Salt Lake City, UT · Full-time
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About the role
- This individual prioritizes and completes assigned duties in a timely, high-quality manner with attention to current department processes and procedures.
- The Course Maintenance Assistant works well with others in a team environment and is self-motivated.
- Essential Functions and Responsibilities:
Responsibilities
- Updates, maintains, and troubleshoots course content by coordinating with internal and external stakeholders or in response to program feedback.
- Provides effective and friendly customer support to students, staff, and faculty in a timely manner.
- Maintains integrity and confidentiality of proprietary information and student confidentiality in accordance with FERPA.
- Performs other duties as assigned.
- Ability to collaborate with colleagues inside the department.
- The Course Maintenance Assistant is a supporting individual contributor that accurately enters information into curriculum delivery and storage systems, performs maintenance within those systems, investigates and coordinates the resolution of various issues, and completes other projects as needed.
- If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.
Requirements
- High School Diploma or GED required
- 1 year of related experience
- Basic knowledge of processes and procedures
- Must be able to lift up to 15 pounds at times.
Nice to have
- Prior data entry experience
Skills
- Knowledge, Skill, and Abilities:
- Competent data entry skills
- Good communication skills, both verbal and written
Compensation
- The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
- At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case.
Benefits
- Proficient use of Salesforce and e-learning platforms
Company info
- Additional travel may include conferences, visits to company locations, and other business-related events as needed.
Equal opportunity
- All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
- Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals.
- Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
This listing is sourced directly from Western Governors University's careers page and normalized into a canonical job model.