Meijer
Quality and Performance Management Specialist
Grand Rapids, MI
Sponsorship not specifiedDetected 22 hours ago
ExpressData AnalysisStatisticsPerformance ManagementCustomer SupportLeadershipCommunication
About the role
- As a family company, we serve people and communities.
- Meijer Rewards - Weekly pay - Scheduling flexibility - Paid parental leave - Paid education assistance - Team member discount - Development programs for advancement and career growth Please review the job profile below and apply today!
Responsibilities
- Develop and implement quality assurance processes and procedures to ensure consistent product quality across all operations
Requirements
- may perform other duties as assigned or required
- Bachelor's or equivalent
- Proven experience in workforce management, data analysis, and reporting
- Strong verbal and written communication and presentation skills, with an ability to express complex technical concepts in business terms
- Strong organization skills with the ability to handle multiple projects/issues simultaneously
- Knowledge of Service Desk operations to include knowledge of IT best practices, industry trends and customer service
- Strong analytical skills and attention to detail
- Ability to work independently and as part of a team
Nice to have
- Experience in the retail industry or in a production/service environment is preferred
Benefits
- Paid parental leave
- Paid education assistance
This listing is sourced directly from Meijer's careers page and normalized into a canonical job model.