Commure

Commure

Senior Operations Manager, Billing/Denials

Mountain View, CA · Senior · Full-time

Sponsorship not specifiedDetected 82 days ago
SQLData AnalysisNLPAccount ManagementExcelValuationPatient CareLeadershipCommunication

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odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Files H-1B transfers

6 transfer filings in the last year, covering 6 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • You will be accountable for outcomes, leading root-cause investigations, designing repeatable processes, managing performance metrics, and collaborating closely with product, engineering, sales, and account management to refine tools and workflows.
  • This role requires a strategic thinker with a builder's mindset, a sharp operational skillset, and a strong technical orientation.
  • This full-time position is based on-site in our Mountain View, CA office, 5 days a week.

Responsibilities

  • Lead Denials Management Strategy: Oversee the claims lifecycle from post-submission to resolution, with an emphasis on denial trends. Design and implement scalable solutions that reduce friction and revenue loss.
  • Drive Root Cause Analysis: Investigate systemic issues behind rejections and denials using structured analysis, and implement preventative solutions to improve operational efficiency.
  • Own Key Operational Metrics: Manage throughput, denial rates, and other key metrics for high-profile client accounts. Use data to surface insights and drive continuous improvement.
  • Build and Scale Processes: Design repeatable, automated workflows that enable operational scale and reduce manual effort. Collaborate with product and engineering to define requirements for internal tooling.
  • Client Partnership: Serve as a subject matter expert for critical accounts. Partner with account managers and clients to troubleshoot issues and implement operational improvements.
  • Systems thinker: You naturally zoom out to see patterns and zoom in to identify root causes. You understand how people, processes, and technology interact to create value.
  • Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate.
  • Come deliver this transformation.

Requirements

  • Operational leadership experience with a track record of managing cross-functional initiatives and improving process performance at scale.

Nice to have

  • SQL strongly preferred).
  • You're comfortable making data-driven decisions.
  • Strong analytical skills, with the ability to independently perform data analysis (Excel required

Compensation

  • Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.

Benefits

  • At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed.
  • Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it.
  • Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.
  • The future of healthcare is being built right now.
  • 4+ years of relevant experience in healthcare operations, revenue cycle management, healthcare consulting, or related roles.
  • Experience in high-growth or tech-enabled healthcare environments is a strong plus.
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This listing is sourced directly from Commure's careers page and normalized into a canonical job model.