SGC
Guest Room Attendant (PT)
Salamanca, NY
Sponsorship not specifiedDetected 16 days ago
Customer SupportCommunication
About the role
- The Guest Room Attendant will be responsible for ensuring clean and orderly guest rooms while providing top quality customer service.
- All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives.
- ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1.
Responsibilities
- Maintain a clean and orderly cart with adequate supplies.
- Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
- Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
Requirements
- Required to stand and walk 90% of the time while servicing rooms.
- Frequently required to stoop, kneel, crouch, or crawl.
- Required to push cleaning cart and operate vacuums.
- Must be able to push or lift approximately twenty (20) to twenty-five (25) pounds of furniture, equipment, trash and linens.
- Must be able to effectively understand and communicate to patrons and employees.
- Must be able to stand, walk, and move through all areas of the casino.
- Must complete all required SGC Training programs within nine (9) months from commencement of employment.
- Each position has varying minimum qualifications.
Nice to have
- Must be 18 years of age or older upon employment.
- High school diploma or equivalent preferred.
- Prior hotel cleaning experience preferred.
- Must possess basic mathematical skills necessary for conducting inventories and counting linens.
Skills
- Must possess excellent communication skills.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Compensation
- $16.00 Compensation is negotiable based on experience and education.
Company info
- Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
This listing is sourced directly from SGC's careers page and normalized into a canonical job model.