Fictiv
Director of MRO and PD Services
Remote - USA · Director
Sponsorship not specified$175k-$190kDetected 3 days ago
Product ManagementBusiness DevelopmentNegotiationForecastingExcelProcurementLeadershipCommunicationCollaboration
About the role
- About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions.
- Impact In This Role The Director of MRO and PD Services is a strategic commercial leader responsible for growing the company's Maintenance, Repair & Operations (MRO) and Product Development (PD) Services portfolio.
- This role combines operational expertise with business development acumen - driving service revenue, deepening customer partnerships, and delivering high-impact technical solutions that strengthen long-term value creation.
Responsibilities
- Own the strategy and P&L for MRO and PD Services, driving sustainable growth, margin expansion, and customer loyalty
- Identify new business opportunities within existing accounts and emerging markets; develop service-based revenue streams that complement core product sales
- Partner with Sales, Marketing, and Product teams to build and position MRO and PD offerings as key differentiators in the market
- Develop go-to-market strategies, pricing models, and value propositions that align with customer needs and profitability goals
- Strengthen strategic relationships with OEMs, distributors, and technology partners to enhance service scope and competitiveness
- Lead high-performing teams across MRO and PD functions to deliver reliable, efficient, and innovative service solutions
- Implement scalable processes for service delivery, project execution, and lifecycle support
- Build, mentor, and empower a results-driven organization focused on accountability, agility, and customer value
- Collaborate cross-functionally to ensure tight alignment between commercial, operational, and engineering functions
- Help us continue to build a world-class organization that values the contributions of all of our teammates
Requirements
- 10+ years of experience in commercial leadership within manufacturing, industrial services, or B2B technology environments
Nice to have
- Bachelor's degree in Engineering, Business, or related field
Compensation
- $175,000 to $190,000 per year
Visa & Work Authorization
- Serve as the executive sponsor for key enterprise accounts, ensuring alignment between service delivery, innovation, and business outcomes
This listing is sourced directly from Fictiv's careers page and normalized into a canonical job model.