Meritrestorations
Branch Operations Coordinator
Chesapeake, Virginia, United States · Contract
Sponsorship not specifiedDetected 22 days ago
CRMCommunicationCollaborationMentoringMicrosoft Office
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We specialize in mitigating and rebuilding residential and commercial damaged by fire, water, storms, and other disasters.
- As entrepreneurs, we take full ownership of the work we do and the families we serve.
- At Merit, our purpose is simple and non-negotiable: we work together as a team so we can change lives.
Responsibilities
- We partner with leading insurance carriers and handle everything from emergency cleanup to complete rebuilds, with a focus on safety, integrity, and advocacy.
- Teamwork is the foundation of everything we do-because teamwork creates impact, and impact changes lives.
- You report directly to your Branch Manager, who owns your coaching, performance, priorities, and accountability.
- Reporting & Data Accuracy ● Maintain weekly operational and KPI reports (POMS, Job Track, Daily Xact, Alacrity). ● Own lead, Google Review, and job-status reporting. ● Keep dashboards and administrative metrics accurate.
- Company Standards ● Execute dispatch, phone, CRM, documentation, and compliance standards. ● Support SOPs, system rollouts, and process improvements.
- Success Looks Like ● Every customer feels informed. ● Every lead is captured. ● Every technician knows where to go. ● Every project is organized.
- The first to answer owns the call end to end - answer, book, schedule, and hand off with complete notes, regardless of which branch it is for.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
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This listing is sourced directly from Meritrestorations's careers page and normalized into a canonical job model.