Significance, Inc.

Travel Systems Analyst (Senior)

Rockville, MD · Senior

No sponsorship$105k-$115kDetected 5 days ago

JiraAccount ManagementExcelERPCustomer SupportCommunicationProblem SolvingPublic SpeakingAdaptabilityMicrosoft OfficeMicrosoft Teams

About the role

Significance is a woman-owned consulting firm serving the federal government.
Our focus on culture has contributed to Significance being named a Washington Business Journal Best Place to Work each of the last seven years.
Significance Inc is seeking a Travel Systems Analyst (Senior) to play an integral role in our growing team at HHS.

Maintain full operational knowledge of the E-Travel System, including authorizations, vouchers, workflows, traveler profiles, routing lists, and system configurations.
Test new system configurations, analyze impacts, and support implementation.
Create and deliver trainings, client demonstrations, and presentations (in-person or via Microsoft Teams), including senior stakeholders.
Excellent written and verbal communication skills, including the ability to deliver presentations to senior stakeholders.
Ability to analyze financial and travel card data, document findings, resolve discrepancies, and support audit and corrective-action activities in a federal environment.
Demonstrated ability to coordinate daily team activities and support overall team performance.
Ability to support federal compliance and audit requirements.

5+ years of experience in federal travel support, account management, and/or E-Travel systems operations.
5+ years of experience in travel program support or similar account management role.

Proficiency in ConcurGov, including authorizations and vouchers.
Working knowledge of the Federal Travel Regulation (FTR) and federal travel policies.
Advanced skills in Microsoft Excel (data tracking, analysis, and reporting) and PowerPoint (presentations and trainings).
Proficiency in Microsoft Office suite (Teams, Word, Outlook) and Adobe Acrobat.
Experience with customer service management tools such as JIRA and Salesforce.
Proven ability to handle high-volume workloads, triage issues, and resolve problems independently with strong attention to detail.
Strong decision-making, problem-solving, adaptability, and emotional intelligence when interacting with senior stakeholders.
Strong problem-solving skills and the ability to quickly learn new systems and processes.
Bachelor's degree in Business Administration, Public Administration, Hospitality, or a related field (or equivalent experience).
Desired Skills & Attributes
Experience working in federal or highly regulated environments.
Familiarity with ERP systems or transportation integration platforms.

At Significance, your base pay is one part of your total compensation package and is determined within a range.

We are known for building trusted relationships within our teams and with our clients and hiring the highest-level experts who implement innovative solutions.

This listing is sourced directly from Significance, Inc.'s careers page and normalized into a canonical job model.