Klick Health

Klick Health

Director, Integrated Medical Engagement

Philadelphia, Pennsylvania, United States · Director

Sponsorship not specifiedDetected 22 days ago
AccessibilityBusiness DevelopmentLeadershipCommunicationCollaborationPublic Speaking

About the role

  • Integrated Medical Engagement (IME) is a strategic operating model that helps life sciences organizations move beyond tactic-driven medical communications toward connected, measurable healthcare professional engagement ecosystems.
  • The Medical Communications Director, Integrated Medical Engagement will play a key role in shaping and delivering this evolving capability across client engagements and business development opportunities.
  • We believe that our best work comes from our diverse backgrounds, perspectives, and skills.

Responsibilities

  • Design measurable engagement frameworks, KPIs, and optimization plans using performance data, analytics, and behavioral impact indicators to improve HCP engagement outcomes.
  • Contribute to new business pitches, capability presentations, thought leadership initiatives, and strategic proposals that support revenue growth and market differentiation.
  • 5+ years developing HCP engagement strategies within the U.S. life sciences market, including omnichannel programs spanning multiple channels, touchpoints, and stakeholder groups.
  • Ability to contribute to business development initiatives through pitch participation, proposal development, thought leadership, or capability-building activities.
  • We're also committed to developing an inclusive, barrier-free recruitment process and work environment.

Requirements

  • Experience defining engagement KPIs, interpreting digital performance metrics, and delivering optimization recommendations based on measurable engagement outcomes.
  • Experience contributing to industry thought leadership through publications, conference presentations, POVs, or market-facing content.
  • Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Benefits

  • About Our Medical Craft
  • Lead integrated HCP engagement strategy development across medical communications programs, incorporating omnichannel engagement planning, journey design, and stakeholder ecosystem mapping.
  • Develop and evolve Integrated Medical Engagement service offerings, frameworks, methodologies, and tools that integrate with medical communications planning and scientific content development processes.
  • 10+ years of experience in pharmaceutical medical communications, medical affairs, or medical education with demonstrated responsibility for strategic engagement planning.
  • Demonstrated success leading client-facing strategic discussions, workshops, or executive presentations for pharmaceutical, biotech, or healthcare clients.
  • Experience developing integrated medical communications plans, engagement frameworks, strategic narratives, or customer experience strategies that influenced business or scientific objectives.
  • Experience within a medical communications agency environment supporting pharmaceutical or biotechnology clients.
  • Experience applying customer journey mapping, ecosystem planning, or behavioral science principles to healthcare professional engagement strategies.
  • Experience collaborating with medical strategy, scientific communications, analytics, and client service teams to deliver integrated solutions.
  • Advanced scientific, healthcare, or business degree such as PhD, PharmD, MD, MPH, or MBA.

Company info

  • Comfort and enthusiasm for using AI as a regular part of how work gets done.
  • Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore.

This listing is sourced directly from Klick Health's careers page and normalized into a canonical job model.