Regions

Contact Center Banker - SLC, Utah

Salt Lake City UT LOB · Full-time

Sponsorship not specifiedDetected 2 days ago

ExcelCustomer SupportLeadershipCommunicationTime ManagementMentoring

About the role

Thank you for your interest in a career at Regions.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit.
You may review, modify, or update your information by visiting and logging into the careers section of the system.

Ability to accurately observe stable and scrolling on-screen text and images
Ability to accurately detect verbal information and communicate verbally using a headset or speaker and microphone
Ability to operate a keyboard and mouse to type and make on-screen selections
Ability to work at a computer for extended periods of time
Must be directly connected to the Internet Router via ethernet cable.

Ability to adhere to policies, procedures, and guidelines
Ability to multi-task and work in a fast-paced environment
Ability to solve problems
Ability to work a flexible schedule which includes all hours of the contact center
Basic computer skills with the ability to navigate various systems
Effective time management skills
Excellent communication skills (verbal and written)
General knowledge of basic banking, electronic banking and/or credit card services
One (1) year customer service or production experience
Position Type
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions.

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions.
Other factors which directly impact pay for individual associates include:
As these factors vary by individuals, pay will also vary among individual associates within the same job.
$35,748.02 USD Median:
$42,940.00 USD
Incentive Pay Plans:

Our Core Values define our culture. Put People First, Focus on your Customer, Reach Higher, Do What is Right, and Enjoy Life. Our mission is to Make Life Better.
We serve our communities. We encourage associates to invest in their communities by offering opportunities to volunteer, teach financial education, and give back with United Way.
An industry leader in Associate Engagement and Customer Engagement. (Awards and Recognition by Gallup/JD Power)
This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.
Requirements
High school diploma or GED
Onboarding includes three weeks' instructor led and two to four weeks on-the-job training
If applying for a position that will work from a remote location and not in a Regions facility, the following technical specifications will be required:
Download speed of at least 50 megabits per second (Mbps). The Internet Service Provider (ISP) should be able to furnish this information
Upload speed of at least 5 megabits per second (Mbps). The Internet Service Provider (ISP) should be able to furnish this information

Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting.
Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

This listing is sourced directly from Regions's careers page and normalized into a canonical job model.