SwiftConnect
Senior Technical Consultant — Physical & Logical Access Control (ServiceNow Platform)
United States · Senior
Sponsorship not specifiedDetected 8 days ago
Platform EngineeringRESTControlsTest AutomationRadiologyCommunication
About the role
- This role sits at the intersection of physical access control and IT identity/security
- someone who understands both how badge and access control systems work in the field and how to translate that into governed, automated workflows on a platform like ServiceNow.
- Provide technical and architectural guidance on a ServiceNow-based enterprise application that connects physical access control systems with identity, HR, and IT workflows.
Responsibilities
- Advise on data models, integration patterns, and workflow design for identity lifecycle management, badge/credential provisioning, approval routing, and access governance processes.
- Evaluate proposed technical designs against ServiceNow platform best practices, upgrade-safety principles, and scoped-application development standards.
- participate in design workshops with the product and engineering team.
- Review requirements and technical documentation, identifying gaps, risks, and open questions; participate in design workshops with the product and engineering team.
- The consultant will help ensure our architecture, integration approach, and platform implementation follow industry best practices as we build out new enterprise functionality that brings physical and logical security together.
Requirements
- 10+ years of relevant experience across security systems integration, enterprise software consulting, or platform engineering roles.
- Demonstrated hands-on expertise with the ServiceNow platform, including scoped application development, Integration Hub, workflow/Decision Table configuration, and portal-based (e.g., Employee Center) experiences.
- Demonstrated, proven experience with enterprise integration principles, patterns, and architecture (e.g., API-led and event-driven integration, middleware/orchestration layers, data mapping and transformation)
- Working knowledge of ServiceNow HR Service Delivery (HRSD) or similar HR-driven workflow modules, and experience integrating platform applications with upstream HR/identity data sources.
- Subject-matter expertise in identity and access management (IAM) concepts, including identity lifecycle management, access request/approval workflows, and access certification or recertification processes.
- Strong understanding of enterprise security, audit, and compliance considerations relevant to access-related systems.
- Excellent communication skills, with the ability to translate technical trade-offs for both engineering and business stakeholders.
Nice to have
- ServiceNow certification(s) such as Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist in a relevant product line.
- Prior experience with a PACS vendor, systems integrator, or security consultancy, and/or in corporate real estate or workplace technology.
- Familiarity with mobile/digital credentialing (e.g., NFC or mobile wallet-based access credentials).
- Experience working with or advising early-stage or newly launched enterprise software products.
Company info
- We are seeking an experienced technical consultant to advise our product and engineering teams on the design and delivery of an enterprise workplace security capability built on the ServiceNow platform.
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