Nasdaq
Index Client Services Analyst
USA - Philadelphia - Pennsylvania
Sponsorship not specified$65k-$114kDetected 30 days ago
AccessibilitySalesforceCRMSalesExcelCommunicationProblem SolvingMicrosoft Office
About the role
- As an Index Client Services Analyst reporting to [Hiring Manager Title], you'll play a key role in supporting some of the world's largest financial institutions as they rely on Nasdaq's global index products.
- You'll be the first point of contact for our clients - helping them navigate index data, resolve issues quickly, and experience the high standard of service that sets Nasdaq apart.
- You'll thrive in this role if you're client-focused, analytical, and energized by working in a fast-paced, collaborative environment where no two days are the same.
Responsibilities
- Capture client intelligence and interaction records in the CRM system to support ongoing service quality and relationship management.
- Support new client onboarding in partnership with the sales team, coordinating access to data and services across Nasdaq and third-party vendors.
Requirements
- Bachelor's degree in Business, Economics, Finance, or a related field, or equivalent practical experience.
- Strong written and verbal communication skills, with the ability to engage effectively with global clients.
- Solid analytical and problem-solving skills with the ability to prioritize in a fast-moving environment.
Nice to have
- Experience in the market data or financial services industry.
- Proficiency with tools such as Excel, PowerPoint, Salesforce, or similar platforms.
- Nasdaq is an equal opportunity employer.
- We welcome applications from candidates of all backgrounds and identities.
- We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.
Skills
- Education Assistance Program, Robust job skills training and Professional development opportunities
- For more information, visit Nasdaq Benefits & Rewards Career page.
Compensation
- The base pay range for this role is $65,000 - $114,000.
Benefits
- In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth.
- Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.
- Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
- Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
- Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities
- Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
- Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
Company info
- Company gift matching program, Employee resource groups, Paid volunteer days
This listing is sourced directly from Nasdaq's careers page and normalized into a canonical job model.