Headquartered in Irving, TX, FleetPride
Service Manager
Rockford, Illinois
Sponsorship not specified$36k-$81kDetected 10 hours ago
Customer SupportCommunication
About the role
- FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business!
- The salary range for this position is $35,568.00 - $81,000.00 per year, based on experience, skills, and qualifications.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Responsibilities
- Consistently deliver incredible customer service experiences by offering knowledge, advice, and answering questions and concerns
- Proactively coach employees to achieve a high-performance level and manage costs and assets of the Service Center to achieve financial performance targets.
- Manage and update work orders and invoices to ensure quality and timeliness of work performed and accurate invoicing.
- Communicate and maintain good relations with vendor reps, dealers and subcontractors.
- Partner with the best in the heavy-duty industry and apply today!
Nice to have
- High school diploma or GED equivalent
- bachelor's degree preferred
Skills
- Ability to manage a P&L.
- Ability to calculate productivity
- Average oral and written communication skills
- proven track record in Service operations and customer service
- Strong customer service and salesmanship skills
Compensation
- The salary range for this position is $35,568.00 - $81,000.00 per year, based on experience, skills, and qualifications.
- It is the Service Manager's objective to meet or exceed the annual EBITDA, sales budget and inventory goals while fulfilling the customers' expectations for supply of product and service.
Benefits
- In addition to base pay, this position is eligible for benefits such as health insurance, dental, vision, 401k, life and AD&D, paid time off, and holidays.
- Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company
Company info
- Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers)
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