Headquartered in Irving, TX, FleetPride

Headquartered in Irving, TX, FleetPride

Service Manager

Rockford, Illinois

Sponsorship not specified$36k-$81kDetected 10 hours ago
Customer SupportCommunication

About the role

  • FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business!
  • The salary range for this position is $35,568.00 - $81,000.00 per year, based on experience, skills, and qualifications.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Responsibilities

  • Consistently deliver incredible customer service experiences by offering knowledge, advice, and answering questions and concerns
  • Proactively coach employees to achieve a high-performance level and manage costs and assets of the Service Center to achieve financial performance targets.
  • Manage and update work orders and invoices to ensure quality and timeliness of work performed and accurate invoicing.
  • Communicate and maintain good relations with vendor reps, dealers and subcontractors.
  • Partner with the best in the heavy-duty industry and apply today!

Nice to have

  • High school diploma or GED equivalent
  • bachelor's degree preferred

Skills

  • Ability to manage a P&L.
  • Ability to calculate productivity
  • Average oral and written communication skills
  • proven track record in Service operations and customer service
  • Strong customer service and salesmanship skills

Compensation

  • The salary range for this position is $35,568.00 - $81,000.00 per year, based on experience, skills, and qualifications.
  • It is the Service Manager's objective to meet or exceed the annual EBITDA, sales budget and inventory goals while fulfilling the customers' expectations for supply of product and service.

Benefits

  • In addition to base pay, this position is eligible for benefits such as health insurance, dental, vision, 401k, life and AD&D, paid time off, and holidays.
  • Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company

Company info

  • Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers)

This listing is sourced directly from Headquartered in Irving, TX, FleetPride's careers page and normalized into a canonical job model.