TouchCare
Health Assistant
Shrewsbury, NJ
Sponsorship not specified$50k-$65kDetected 13 days ago
ReactFinancial ModelingAccountingCustomer SupportCommunication
About the role
- About TouchCare TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system.
- By assigning each member a personal assistant, TouchCare helps resolve billing issues, coordinate with providers, and save individuals time and money.
- Committed to providing a healthier understanding of healthcare, TouchCare makes navigating healthcare more convenient and stress-free for its users.
Responsibilities
- service and the discipline to perform the necessary follow-up activities to ensure your
Requirements
- You are a service-focused, highly personable individual who loves dealing with people, solving their problems, and providing them with a great customer experience.
- You are relentlessly inquisitive, love researching and finding new answers.
- You are passionate about making a difference in people's lives
- You have great communications skills, have patience when providing excellent customer
- You enjoy using technology, are comfortable with data and the use of multiple forms of
- Experience working in a data-driven environment and a proven track record of achieving performance targets as required
Compensation
- The salary range for this role is $50,000-$65,000, based on experience, skills, qualifications, and alignment with the scope of the role.
Benefits
- TouchCare offers a competitive benefits package, including medical, dental, vision, paid time off, parental leave, and other company-sponsored benefits.
- TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system.
- TouchCare is a health tech organization headquartered in Stamford, CT and with offices in Shrewsbury, NJ.
- The Company provides a personal on-demand, white-glove healthcare concierge service that helps its members find the highest quality, most convenient, lowest out-of-pocket care; available via web, phone, and mobile app.
- The Company's customers include large self-insured companies and small to medium-size businesses who provide TouchCare to their employees as a benefit.
- TouchCare's Health Assistants act as the single point of contact for our members.
- They help members find high quality, convenient providers, facilitate appointments and accompanying paperwork, confirm expected copay and coinsurance, solve insurance-related or medical / dental billing issues.
- You understand health insurance, how it works, how claims are processed to generate an
- explanation of benefits and have the ability to explain the complexities of health insurance to
- differential between Consumer Directed Health Plans (CDHPs) and more traditional health
- Bachelor degree preferred with 2+ years' experience working in a health insurance advisory or related capacity
Company info
- management.
- This role is based at our Shrewsbury, NJ location and is expected to be onsite 5 days per week.
- TouchCare is an Equal Opportunity Employer.
- We are committed to building a diverse and inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.
- customers value the expertise you provide
- communicating with customers (text, voice, and email)
- We are a dynamic team, building the company from the ground up.
- We are hardworking and eager to assist with building any area of the company where we can add value.
- We are looking for similar minded people who can continue on a path of growth and excellence.
Equal opportunity
- Equal Opportunity Employer.
Apply directly at TouchCare →Create a free account for alerts like thisView TouchCare immigration profile
This listing is sourced directly from TouchCare's careers page and normalized into a canonical job model.