Patient Services Specialist

About the role

• The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately.
• Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations.
• Obtains accurate and complete information from patients who are ill, anxious or non-English speaking.