Fullbay

Lead Inbound Business Development Representative

Phoenix, Arizona · Director

Sponsorship not specifiedDetected 33 days ago

SparkSalesforceCRMBusiness DevelopmentOutbound SalesExcelPerformance ManagementLeadershipCommunicationTime ManagementMentoring

About the role

They set the pace, share the trick that saves an hour, and still close more tickets than anyone else by end of shift.
That's exactly the standard this role holds.
This isn't the role for someone who wants the title without the grind, or the coaching without the quota.

Responsibilities

Individual Contributor (still owns a pipeline)
Own lead follow-up and lead management once assigned
Maintain lead status notes and next steps in Salesforce
Manage inbound channels including the inbound phone line, Facebook leads, and demo request submissions
Maintain a minimum of 50 unique dials with prospects (reduced from the standard BDR target to account for team lead responsibilities)
Respond to assigned leads within defined SLA windows to maximize conversion potential
Team Lead (peer leadership - no direct reports)
Support onboarding and ramp of new BDRs through shadowing, call reviews, and best-practice sharing
Monitor team-level lead SLA and rules-of-engagement adherence; surface gaps and trends to the Director of Business Development
Co-lead floor syncs, daily huddles, and team training alongside the methodology coach

Requirements

Proven ability to coach, mentor, and influence peers without formal authority
Computer savvy with solid knowledge of MS Office products (Excel, Word, PowerPoint) and technically proficient with various web technologies (able to present pros/cons, use cases/examples, and trends)
Must be proficient with online meeting software, web conferencing tools, CRMs, and sales engagement tools (Salesforce and sales acceleration tools such as Zoom Accelerated Revenue, Salesforce, or Chili Piper)
Strong organization and time management skills, with the ability to work independently while being results-driven in a fast-paced SaaS environment
Proven track record of success and over-achievement (in work or school-based setting)
Ability to think on one's feet to creatively solve prospects' business needs
Must be a self-starter with a positive attitude, confidence, and a desire to be the best - and to help others get there
Must be able to travel up to 25%
Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds.
Good communication skills, both written and verbal (includes effective and persuasive communication over the phone, via email, or in person)
Numerically literate and data-driven; comfortable working with numbers, making sense of team-level metrics, and meeting/exceeding monthly quotas while handling rejection
Team player who enjoys wearing many hats and juggling multiple tasks while inspiring everyone around them to do great work

Nice to have

Minimum GED or High School Diploma or equivalent
Bachelor's degree in Business Administration preferred
Two+ years of hands-on experience in a sales or sales development role, with a proven track record as a top performer

Compensation

This is a peer leadership role, not a people-management role: the Lead does not hire, fire, set compensation, or conduct formal performance reviews.

Benefits

Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.
Minimum Education & Work Experience:

Company info

At Fullbay, our mission is simple - to create safer roads for our families and yours.

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This listing is sourced directly from Fullbay's careers page and normalized into a canonical job model.