World Central Kitchen

World Central Kitchen

Fundraising Operations Manager

Washington, District of Columbia, United States

Sponsorship not specified$85k-$105kDetected 15 days ago
SalesforceExcelProcess ImprovementCustomer SupportResearchLeadershipCommunicationAdaptability

About the role

  • At World Central Kitchen (WCK), we believe every donor interaction should reflect the same urgency, care, and excellence that define our mission on the frontlines. The Fundraising Operations Manager plays a pivotal role in upholding that standard by overseeing the systems and processes that power WCK's gift processing, donor acknowledgments, and financial
  • reconciliation. This leader ensures that every contribution - whether large, small, recurring, or made in honor of someone, is processed swiftly, accurately, and with unwavering respect for donor intent. The Manager supervises and mentors a high-performing team that handles gift entry, acknowledgments, donor support, matching gifts, and pledge follow-up.

Responsibilities

  • Free and confidential support for life's challenges.
  • Employee Assistance Program (EAP): Free and confidential support for life's challenges.

Nice to have

  • The Fundraising Operations Manager plays a pivotal role in upholding that standard by overseeing the systems and processes that power WCK's gift processing, donor acknowledgments, and financial reconciliation.
  • This leader ensures that every contribution - whether large, small, recurring, or made in honor of someone, is processed swiftly, accurately, and with unwavering respect for donor intent.
  • This role is responsible for timely gift posting across Salesforce and Sage Intacct
  • maintaining and refining acknowledgment and tribute processes
  • managing the relationship with WCK's lockbox/caging vendor
  • and ensuring WCK's fundraising operations remain compliant, efficient, and donor-centered.
  • The Manager identifies opportunities to streamline and automate workflows, enabling the team to scale effectively as WCK grows.
  • Working collaboratively across Development, Finance, and Donor Relations, this leader helps ensure WCK's fundraising infrastructure remains strong, adaptable, and aligned with best practices.

Compensation

  • $85,000 - $105, 000 USD
  • Annual Salary Reviews and additional benefits outlined in the Personnel Manual.
  • WCK offers a 50% match up to 8% of employee salary deferrals, beginning within 30 days of hire.

Benefits

  • Life & Disability Insurance: 100% employer-sponsored group life and disability insurance provided within 30 days.
  • Paid Time Off (PTO): Responsible PTO, including vacation, sick, and personal leave, plus paid holidays.
  • Growth Opportunities: Learning and development support to grow your career.
  • Annual Salary Reviews and additional benefits outlined in the Personnel Manual.
  • WCK covers 100% of insurance premiums for employees and their dependents, including medical, dental, vision, and group life coverage.
  • Benefits begin on your date of hire.
  • Additional Life Insurance Pet Insurance Supplemental AD&D Flexible
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This listing is sourced directly from World Central Kitchen's careers page and normalized into a canonical job model.