Vapi
Member of Technical Staff, QA
San Francisco · Staff+
Sponsorship not specifiedDetected 70 days ago
JavaScriptTypeScriptDistributed SystemsRESTLLMsSeleniumCypressPlaywrightCommunication
About the role
- Most phone systems trap callers in menus and scripts.
Responsibilities
- Build and deploy real assistants on Vapi, run live calls and simulations across our main provider integrations (LLMs, STT, TTS, telephony), and break the product in at least a few interesting ways.
- Own release testing for at least one major product area (assistant builder, simulations, monitoring, knowledge base, or versioning), and earn engineers' trust to gate it.
- Partner with engineers on test strategy for new features before they ship.
- We're hiring our first dedicated QA Engineer on the product team to own end-to-end quality across that surface.
- Build the human interface for every business.
Requirements
- Experience with LLM evals or testing non-deterministic systems.
Nice to have
- Operate as a full peer to engineers on the team, owning QA across the product surface without handholding.
- Extend our testing practices and contribute patterns the rest of the team picks up.
- Be involved in new features from the start, with the automation suite meaningfully larger on your watch.
- 5+ years in QA, SDET, Test Engineering, or product engineering with a strong testing focus.
- Hands-on with at least one modern e2e framework - Playwright preferred
- Cypress, Selenium, or equivalent are fine.
- Comfortable reading and writing TypeScript / JavaScript well enough to extend our test suite and file bugs with a hypothesis attached.
- Track record testing complex, distributed systems with real failure modes - APIs, integrations, real-time behavior, anything where "correct" isn't a fixed string.
Skills
- Get up and running in our existing e2e test framework and ship your first Playwright tests against the dashboard.
Compensation
- Real stake: Competitive salary and excellent equity ownership.
Benefits
- Real stake: Competitive salary and excellent equity ownership.
- Comprehensive health coverage: medical, dental, and vision plans.
- Flexible time off: take what you need.
- More: catered meals, transportation, gym, and a $10k annual L&D budget.
- File bugs that engineers fix, and develop a working point of view on where our coverage is weakest.
- Meaningfully improve automated coverage in your area.
- Use AI coding agents to multiply your throughput on test scenarios and regression coverage.
Company info
- Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500
- you'll work on the cutting edge of AI, define how we test a non-deterministic product, partner directly with engineers on a small team, and have outsized impact on what our customers experience every day.
- 70% of the company are previous founders.
- Vapi is the platform enterprises use to build production voice agents, and our product surface is expanding fast to support the next billion calls.
This listing is sourced directly from Vapi's careers page and normalized into a canonical job model.