Gogo

Gogo

Senior Field Service Engineer, Aviation - Northeast

Remote - United States · Senior

Sponsorship not specified$96k-$120kDetected 14 days ago
SalesforceCRMExcelCustomer SupportAvionicsCiscoCommunicationProblem SolvingMicrosoft Office

About the role

  • Do you bring strong troubleshooting skills, sound judgment, and a customer-focused mindset?
  • If so, this opportunity may be a great fit.
  • COME ON BOARD THE GOGO FIELD SERVICE TEAM!

Requirements

  • Required Skills, Talents, & Experience

Nice to have

  • Troubleshoot complex technical issues involving connectivity, network performance, system installations, and aircraft compatibility
  • 5+ years of experience in the aviation industry
  • Must be located or willing to relocate in close proximity to a major airport in Pennsylvania or New Jersey for on-wing support multiple days per week at OEM facilities
  • This is a safety-sensitive position.
  • Position is subject to a pre-employment drug test and subsequent random drug testing
  • Deep understanding of networking, inflight connectivity, and satellite communication systems, including L-Band, Ku/Ka-band, VSAT, and Inmarsat/Iridium technologies
  • Hands-on experience with IP-based systems, including routers, switches, and telephony networks
  • Thorough knowledge of VHF communication systems and data transmission over VHF mediums

Compensation

  • 96,000.00 - 120,000.00 USD Annual
  • Target Annual Short-Term Incentive:
  • Bonus Plan at 10% (% of Annualized Base Pay)
  • Eligible for Incentive Stock Program:

Benefits

  • Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee's needs.
  • We offer an immediate vesting 401k plan, paid time off and volunteer time off.
  • Employees have the option to participate in an Employee Stock Purchase Plan.
  • Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.
  • Bonus Plan at 10% (% of Annualized Base Pay)

Company info

  • We are committed to the concept of Equal Employment opportunity.

Equal opportunity

  • Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws.
  • The EEO is the law and is available here.
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This listing is sourced directly from Gogo's careers page and normalized into a canonical job model.