Talkdesk

Talkdesk

Senior Manager, Deal Desk

Remote - United States · Senior

Sponsorship not specified$115k-$175kDetected 35 days ago
Cloud PlatformsAgentic AISalesforceCRMSalesLeadership

About the role

  • In this role, you will oversee the entire deal lifecycle-from initial structuring to final pricing approvals-collaborating closely with Sales, Finance, Legal, and Product stakeholders to accelerate revenue while upholding global commercial standards.
  • Act as the commercial advisor for enterprise sales, managing complex deal structuring, pricing methodologies, and compliance for non-standard terms.
  • Facilitate cross-departmental deal evaluations with Legal, Finance, and Executive teams for high-priority strategic opportunities.

Responsibilities

  • Serve as a primary business partner for sales supporting complex Enterprise deal structuring, pricing strategies, policy compliance, and oversight to any exceptions to non-standard commercial terms
  • Help develop and refine pricing frameworks, discount governance policies, and deal approval workflows that balance competitive agility with margin discipline
  • Partner with Sales & Revenue Operations leadership to drive deal velocity, improve win rates, and shorten sales cycles through proactive commercial guidance
  • Lead cross-functional deal reviews involving Finance, Legal, Product, and Executive stakeholders for strategic and high-value opportunities
  • Support the build-out and optimization of Deal Desk tooling, CPQ (Configure Price Quote) systems, and approval automation in partnership with Revenue Operations
  • Collaborate with regional Sales and Finance leaders to adapt global commercial frameworks to align with industry vertical trends and local market dynamics
  • Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction.
  • We foster an inclusive culture where diverse perspectives drive our success and every voice belongs.
  • Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.

Requirements

  • 8+ years of progressive experience in Deal Desk, Sales Operations, Revenue Operations, or Commercial Finance within enterprise B2B technology companies (SaaS, AI, cloud infrastructure, or software)
  • Deep expertise in enterprise pricing strategy, discounting frameworks, and complex contract structures (multi-year, multi-product, consumption-based, and subscription models)
  • Proven track record operating in a global capacity, supporting sales teams across multiple regions and time zones
  • Experience navigating and structuring multi-million dollar enterprise transactions with C-suite-level stakeholders
  • What Sets the Ideal Candidate Apart
  • Strong command of CPQ platforms (e.g., Salesforce CPQ, Apttus/Conga, Oracle CPQ) and CRM systems
  • Exceptional ability to build cross-functional relationships and influence without authority, including at the executive level
  • Analytical rigor combined with sound business judgment - able to move quickly on complex deals without sacrificing commercial integrity
  • Bachelor's degree required; MBA or equivalent business experience preferred
  • Proven ability to scale Deal Desk operations through critical growth phases within various organizational environments, including Series C+ startups and established technology firms entering new markets.
  • Familiarity with international commercial compliance, multi-currency pricing, and cross-border contracting nuances
  • Background working alongside Product-Led Growth (PLG) and Consumption-Based Pricing models in addition to traditional SaaS licensing / subscription models

Nice to have

  • Bachelor's degree required
  • MBA or equivalent business experience preferred

Skills

  • The application window is expected to close at least 5 days from the posting date.
  • The application was posted on 06/09/2026.

Compensation

  • $115,000 - $175,000
  • Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.

Benefits

  • Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.
  • Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs.

Company info

  • We are seeking a highly experienced Senior Manager, Deal Desk to serve as a key business partner for our enterprise sales organization.
  • Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world's most admired brands interact with their customers through AI.
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This listing is sourced directly from Talkdesk's careers page and normalized into a canonical job model.