Kith
Assistant General Manager
Vancouver, BC · Full-time
Sponsorship not specified$80k-$85kDetected 2 days ago
LeadershipCommunicationCollaboration
About the role
- The Assistant General Manager is the right hand to the General Manager.
- The Assistant General Manager will work cross-departmentally to provide the best training and development for the staff.
- Through direct guidance and collaboration with their General Manager, the AGM will take ownership of assigned areas of the business, to best leverage their expertise and overall business acumen.
Responsibilities
- Owns systemic processes as assigned by their General Manager or as the business' needs require.
- Oversees the hiring needs of their store, while working collaboratively with their General Manager, management team, and HQ business partners.
- Helps create & execute development plans in partnership with the General Manager and HQ business partners.
- Manages direct communication with HQ business partners, regarding their assigned areas of responsibilities.
- Maintains a working knowledge of all aspects of the business, to provide guidance or direct support.
- Supports the store's management team to ensure work tasks are completed in a timely and efficient manner.
- Executes initiatives designed to improve the customer experience and drive customer satisfaction.
- They aim to maintain operational efficiencies and improve the overall customer experience.
- The AGM maintains a working knowledge of all aspects of the store, to be able to provide guidance and support as the business requires.
- Working alongside the GM and other members of the management team, the AGM will support in establishing a welcoming, motivating and efficient store culture.
Requirements
- Oversees and completes opening & closing procedures, as required by the business.
Nice to have
- 4-5 years of management experience in a customer-facing role.
- 4+ years of retail/apparel operations experience.
- 4+ years leading a team of Managers and/or Supervisors.
- Experience in a commission-based environment is a plus.
Skills
- Thorough communication and comfortable delegating tasks and responsibilities.
- Comprehensive computer skills, including but not limited to Microsoft Suite, Google Suite and Point of Sales systems.
- Ability to lift and move 11.34 kgs.
- Ability to stand and walk for prolonged periods of time.
Compensation
- $80,000-$85,000/yr
Company info
- Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men's, women's and children's apparel, accessories and footwear through a distinct lens of personal storytelling.
- Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design.
- Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
- Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops.
- Kith Treats, conceived from Fieg's childhood love for cereal, operates in 10 locations, as well as Sadelle's at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.
- The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.
- Kith is an equal employment opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
- Kith welcomes and encourages applications from people with disabilities.
- Accommodations are available on request from candidates taking part in all aspects of the selection process.
- All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address.
- Please note that any correspondence from an alternative email domain, or offering any work type other than full on-site, is fraudulent.
This listing is sourced directly from Kith's careers page and normalized into a canonical job model.