Coupang Global LLC
Staff Technical Program Manager - Engineering Controls & Compliance
Mountain View, USA · Staff+
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About the role
- This role sits at the intersection of software engineering, DevOps, cloud infrastructure, operational excellence, compliance, and AI-enabled governance.
- As Coupang continues to evolve its engineering platform, this role will help modernize compliance through automation, analytics, engineering telemetry, and AI-driven monitoring.
- Unlike traditional audit or compliance roles, this position requires deep expertise in modern software development, CI/CD, release management, cloud-native architectures, deployment automation, and engineering operations.
Responsibilities
- Lead Change Management Governance
- Own the strategy, governance framework, and roadmap for IT SOX Change Management controls across Coupang's software development lifecycle.
- Perform independent monitoring and oversight of deployment activities using engineering and compliance data.
- Provide guidance to engineering teams and drive remediation of identified risks and control gaps.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field.
- 10+ years of experience in Software Engineering, Technical Program Management, Platform Engineering, DevOps, SRE, or related technical leadership roles.
- 5+ years of experience leading large-scale cross-functional technical programs.
- Experience operating in modern cloud-native software development environments.
- Experience supporting SOX, ITGC, Change Management, Security, Privacy, or Technology Risk programs.
- Experience partnering with engineering organizations responsible for enterprise-scale software delivery.
Nice to have
- Deep expertise in modern software engineering practices, including SDLC, CI/CD, release management, change management, and platform engineering.
- Strong experience with cloud-native architectures, Infrastructure as Code (IaC), site reliability engineering (SRE), and large-scale production operations.
- Hands-on experience with DevOps and deployment technologies such as GitHub Actions, Jenkins, ArgoCD, Spinnaker, Azure DevOps, Kubernetes, and Terraform.
- Proficiency in public cloud platforms, including AWS, Azure, or GCP.
- Experience leveraging data analytics, observability, and automation to improve engineering performance, operational excellence, and risk visibility.
Company info
- We are an American technology company and one of the fastest-growing retail companies that has established an unparalleled reputation for being a leading and reliable force in global commerce.
- We are proud to have the best of both worlds - a startup culture with the resources of a large global public company.
- This fuels us to continue our growth and launch new services at the speed we have been since our inception.
This listing is sourced directly from Coupang Global LLC's careers page and normalized into a canonical job model.