Abercrombie & Kent
Outbound Web Lead Consultant
USA - IL - Downers Grove, USA · Full-time
Sponsorship not specifiedDetected 26 days ago
CRMSalesPipeline ManagementOutbound SalesCustomer SupportMentoringPublic Speaking
About the role
- This is a fast-paced, commission-driven role suited to someone, target-focused, commission-driven, and highly confident on the phone.
Responsibilities
- Conduct outbound calls to web enquiries and existing database leads
- Warm up leads and build a strong initial rapport with prospective clients
- Recommend appropriate products and transfer qualified leads to expert consultants
- Set appointments for sales consultants and support the sales pipeline
- This role will support all product lines
- Commission-earning role with incentives linked to converting leads
- Performance is measured on lead nurturing, conversion outcomes, and productivity
- Full systems and product training will be provided along with ongoing coaching and development support.
Requirements
- This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee.
Nice to have
- Qualify customer needs and assess suitability for A&K products and services
- Participate in outbound calling campaigns to generate new opportunities
- Carry out customer retention activity, including welcome home and bon voyage calls
- Accurately update systems with booking and journey notes
Skills
- Prior experience in customer service, retail, hospitality, or other client-facing roles preferred
- Must be an engaging and confident communicator
- Thrives in a fast-paced, target-driven environment
- Sales-focused and motivated by earning potential
- Must be persuasive and confident in presenting products or services
- Should be comfortable handling objections and providing solutions
- Previous experience with CRM systems or sales software is a plus, but not required
- Position may be fully remote within the Chicagoland area or follow a hybrid schedule of 3 days in the office and 2 days remote.
- Hourly position with annual earnings of $35,000; with additional earning potential through sales incentives.
Compensation
- Hourly position with annual earnings of $35,000; with additional earning potential through sales incentives.
Benefits
- A&K offers a large portfolio of competitive benefits to all eligible, full-time employees.
- Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts.
- Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match.
Company info
- We are looking for an energetic and confident Outbound Web Lead Consultant to join our sales team.
Equal opportunity
- equal opportunity employer.
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