Ping Identity

Ping Identity

Customer Success Executive

USA - Remote

Sponsorship not specified$131k-$150kDetected 22 days ago
SalesforceCRMCustomer SuccessZero TrustLeadershipCommunicationPublic Speaking

About the role

  • It's something that inspires our company.
  • People don't come here to join a culture that's built on digital freedom.
  • One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

Responsibilities

  • We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity.

Requirements

  • To be a successful Customer Success Executive, you should have:
  • Experience building executive-level relationships with government and public sector customers and implementation partners.
  • Ability to own C-suite relationships and executive engagement, possessing strong skills in writing executive-level documents and presenting to multiple levels within large organizations.
  • Knowledge of the software development process and design methodologies.
  • The ability to analyze technical concepts and translate them into business terms, as well as explain complex technical concepts to customers.

Nice to have

  • A minimum of 10 years of related experience in Customer Success, with a proven track record supporting Strategic Enterprise, Federal, SLED, or broader Public Sector accounts.
  • Experience in consulting and implementation of IT systems, preferably cloud service and/or identity management.
  • A strong technical aptitude to learn customer use cases and architectural requirements for Ping solutions.
  • Ability to prioritize, gain alignment across key stakeholders, and parallel path multiple work streams while performing effectively under pressure.
  • Proven track record of driving issues to resolution and advocating on behalf of a customer.
  • Exceptional communication and presentation skills.
  • A strong combination of technical and leadership skills.
  • A naturally curious and proactive approach to uncovering adoption blockers and risks.

Compensation

  • $131,000 - $150,000 + variable pay
  • In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above.
  • Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
  • We're growing quickly, but remain true to the innovative, can-do startup values that got us here.
  • Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.
  • Here are just a few of the things that make Ping special:

Benefits

  • We believe in and facilitate a flexible, collaborative work environment.
  • Generous PTO & Holiday Schedule
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement
  • Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together.
  • Commuter Offset (Specific locations)

Company info

  • A company culture that empowers you to do your best work.
  • Employee Resource Groups that create a sense of belonging for everyone.
  • Regular company and team bonding events.
  • Competitive benefits and perks.
  • Global volunteering and community initiatives
Apply directly at Ping Identity →Create a free account for alerts like thisView Ping Identity immigration profile

This listing is sourced directly from Ping Identity's careers page and normalized into a canonical job model.