ADTRAN
Inside Sales Representative
Adtran Huntsville HQ, USA · Vp
Sponsorship not specifiedDetected 91 days ago
Data AnalysisSalesforceSalesExcelSAPCustomer SuccessCustomer SupportElectrical EngineeringCommunicationMicrosoft Office
About the role
- We are seeking a proactive and customer-focused Inside Sales Representative to join our team.
- This role is pivotal in driving customer success and supporting the sales process through effective communication, organization, and problem-solving.
- Key responsibilities include managing the opportunity funnel within Salesforce, generating accurate quotes and price lists, and maintaining up-to-date customer records.
Responsibilities
- Collaborate with outside sales representatives to manage opportunity funnel accurately and effectively within sales force
- Maintain accurate accounts and leads
- Create and maintain new opportunities
- Create and manage accurate, timely quotes for hardware products using sales force CPQ tool
- Create and manage accurate customer price lists within sales force and ensure price lists are assigned to correct accounts
- Establish and develop key customer contacts and interfaces within the customer base to support Sales Account Teams/Adtran's objectives and strategies
Requirements
- Bachelor's Degree in Business Administration, Finance, Marketing (or Electrical Engineering, Computer Engineering, Computer Science, Computer Information Science) required.
- Equivalent experience will be considered in lieu of a degree.
- 0-2 years of experience in a sales position or customer service type environment.
- Basic Qualifications
- Efficient with Salesforce, SAP, Microsoft Excel (specifically Word and PowerPoint)
- Technical ability or desire to learn IT/SaaS/Networking/Broadband/Wireless and other Telecommunications Technologies.
- Strong organizational and communication skills
- Strong customer service skills with the ability to multi-task and drive issues to resolution
- Preferred Qualifications (Optional)
Nice to have
- Experience in Telecommunications industry preferred.
- Data analysis experience preferred.
- Any prior customer, marketing, telemarketing experience is preferred.
- Prior sales experience strongly preferred.
Company info
- Serve as a point of contact for customers seeking information about quotes, orders status, etc.
- Focus on acquiring new customers, retaining and growing an existing installed base of customers, prepare activity and forecast reports as requested.
- Represent the company to the customer and the customer to the company in all sales-oriented activities.
- Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the Company.
- Collaborate with internal teams to gather necessary information and resolve issues efficiently while keeping customers informed
This listing is sourced directly from ADTRAN's careers page and normalized into a canonical job model.