Krea AI
Customer Success
San Francisco · Full-time
Sponsorship not specifiedDetected 91 days ago
Account ManagementCustomer SuccessCommunication
About the role
- We believe AI is a new creative medium - one that spans text, images, video, sound, and even 3D.
- We work full-time and in-person from our waterfront office in San Francisco.
Responsibilities
- Own post-sale customer success: onboarding, adoption, renewals, and expansion
- Drive product adoption across our core customer profiles
- Identify expansion opportunities and support renewals and upsells
- Share customer feedback with the product and marketing teams and help shape what we build
- Strong communication and interpersonal skills - you're great at building and maintaining relationships
Requirements
- Experience in Customer Success or Account Management
- Strong understanding of creative workflows
- Product-focused mindset, with experience in onboarding and implementation
Compensation
- Competitive compensation (75th percentile of market) with meaningful equity
Benefits
- Competitive compensation (75th percentile of market) with meaningful equity
Company info
- Help customers integrate Krea into their creative workflows and daily work
- Track usage and customer signals to help customers get more value
- What we're looking for
Visa & Work Authorization
- Openness to sponsoring international candidates (STEM OPT, OPT, H-1B, O-1, E-3)
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This listing is sourced directly from Krea AI's careers page and normalized into a canonical job model.