Waste Connections

Waste Connections

Customer Service Representative I

2010-Vancouver Hauling · Contract

Sponsorship not specified$22k-$25kDetected 5 days ago
ExcelCustomer SupportCommunication

About the role

  • Waste Connections is looking for a high energy& positive minded Customer Service Representative to join our team in Vancouver, Washington.
  • Does "High Call Volume" sound like your kind of day?
  • If the answer is Yes, then you're who were looking for!

Responsibilities

  • Our Customer Service Representatives normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.

Requirements

  • Ability to read, write, comprehend, and communicate in English.
  • 2 years of Customer Service experience in a high call volume atmosphere.
  • Typing and 10-key skills are required.
  • Must have excellent organization and communication skills.
  • Ability to analyze and solve problems, gather data, compile information, and prepare reports.

Nice to have

  • High school diploma or equivalent preferred.
  • Proficient experience with MS Word, Excel, and Email preferred.

Compensation

  • Washington State Pay Range is $21.50-25.00/HR

Benefits

  • Call Center Bonus Program
  • Excellent Medical, Dental and Vision Benefits
  • We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Company info

  • Interview customers and record information into computer for customer service, talk with customers by phone and in person, receive orders for installation, discontinuance, or change in service.
  • Deliver services to customers in a manner that promotes goodwill.
  • Interact with customers and Waste Connections employees to determine service requirements and resolve problems or complaints in a courteous manner.

Equal opportunity

  • equal opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

This listing is sourced directly from Waste Connections's careers page and normalized into a canonical job model.