Auctane
Inside Sales Representative
Austin, TX
Sponsorship not specifiedDetected 106 days ago
SalesforceCRMSalesLogisticsShopifyCommunication
About the role
- They are responsible for clear communication to prospective ShipStation users and will assist merchants throughout the trial process - showing ShipStation value, understanding their business objectives, and helping turn trial users into subscribers.
- Successful candidates will be comfortable making a high volume of phone calls to interested merchants, and can concisely show the value of ShipStation to their business.
- They will become product experts and will be enthusiastic about interacting with entrepreneurs and their growing businesses daily.
Responsibilities
- As an Inside Sales Rep, you'll help drive user adoption of Shipstation for e-commerce shipping processing and automation.
- ISRs will interact with Sales, Marketing, and Support teams, and will be customer advocates in regards to future product enhancements.
- Inside Sales Representatives conduct demonstrations and manage opportunities in their pipelines.
- Maintain relationships throughout the trial period, encourage repeat business, and upsell additional features.
- Often collaborate with peers and other departments such as marketing, support, and product development to maintain a competitive advantage and improve their performance.
- Tenacity to make high volumes of calls to warm leads - this is a call driven role
Requirements
- Minimum of 1-2 years of SaaS sales experience working as an inside sales representative.
- Must have strong organizational, written, and oral communication skills
- Must be able to describe products and match their advantages to customer needs
Nice to have
- Bachelor's degree in Business or related field of study a plus
Compensation
- 🌴 Fully Paid Annual International President's Club Trip (Auctane Employee Plus One)
- 🌐 Fun Annual Global Revenue Kick Off Week at HQ in Austin, TX
Benefits
- Have a deep understanding of the product and its features so that the ISR can articulate features, benefits, and unique selling points effectively.
Company info
- At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe.
- The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
- Our values
- Win as One. Delight Customers. Deliver Great Outcomes.
- At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate.
- We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations.
- Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe.
- The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink.
- Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
- Delight Customers.
- Deliver Great Outcomes.
- Assess needs and interests of new trial merchants to determine if they are a good fit for Shipstation. This involves understanding a customer's pain points and the value that Shipstation can bring to their business.
- Work to close deals by overcoming objections and persuading customers to become long term customers.
Equal opportunity
- Employer/Veterans/Disabled
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This listing is sourced directly from Auctane's careers page and normalized into a canonical job model.