ConvenientMD

ConvenientMD

Director, Learning & Development

Portsmouth, New Hampshire, United States · Director

Sponsorship not specifiedDetected 5 days ago
ComplianceHRHIPAAPatient CareLeadershipMentoringAdaptabilityOSHA

About the role

  • As our Director of Learning & Development, you'll shape the enterprise learning strategy for a rapidly growing, multi-state ambulatory healthcare organization spanning urgent care, primary care, and laboratory services.
  • In this highly visible leadership role, you'll unify learning across intake, clinical, and provider teams into one cohesive education ecosystem.

Responsibilities

  • Create a unified onboarding experience that accelerates time-to-productivity for new hires.
  • Partner across the organization to scale onboarding for organizational growth, new clinic openings, acquisitions, and hiring surges.
  • Design and oversee leadership development programs for Practice Managers, District Leaders, and Corporate Managers.
  • Build coaching frameworks, manager toolkits, and playbooks that strengthen frontline leadership capabilities.
  • Equip leaders to effectively manage performance, attendance, accountability, and employee development.
  • Develop Leaders

Nice to have

  • Master's degree preferred.

Benefits

  • Lead Enterprise Learning Strategy
  • Develop and execute a comprehensive learning strategy aligned with organizational growth, operational excellence, workforce planning, and clinical quality.
  • Establish enterprise learning governance, standards, and frameworks while accommodating state and site-specific requirements.
  • Provide strategic oversight of apprenticeship and enterprise education programs to ensure consistency, scalability, and measurable outcomes.
  • Oversee Functional Learning Programs
  • Lead enterprise education across Intake, Clinical Non-Provider, and Provider learning teams.
  • Ensure education supports operational workflows, patient experience, and quality outcomes.
  • Partner with Compliance, Legal, HR, and Medical Leadership to maintain required regulatory education and documentation.
  • Oversee education related to HIPAA, OSHA, workplace safety, and state-specific regulatory requirements.
  • Ensure learning documentation supports audits, accreditation, and regulatory inspections.

This listing is sourced directly from ConvenientMD's careers page and normalized into a canonical job model.