Betterment

Sr. Manager, Commercial Operations & Deal Desk

Betterment HQ - New York City · Senior

No sponsorship$135k-$160kDetected 14 hours ago

SalesforceSalesLeadershipCommunicationCollaborationMentoring

About the role

Betterment is looking for a Senior Manager, Commercial Operations & Deal Desk to serve as the execution arm of our Revenue Operations team, reporting to the Senior Director, Head of Revenue Operations.
This is a high-visibility individual contributor role for an operator who wants real autonomy and wants a direct, dollar impact on Betterment's growth.
This role is based out of our NYC office.

Responsibilities

Own the operational process and design for our commercial workflows end to end across Sales, Marketing, and Customer Experience - from lead handoff, through approvals and contracting, to onboarding and renewal
Manage deal desk decisions - from structuring deals / pricing, to reviewing and approving Statements of Work, to conducting monthly audits to ensure complete consistency between opportunity records
Own promotion development and operationalize pricing end to end - designing the offer, aligning stakeholders, and driving execution across Sales, Finance, and Legal
Partner closely with Betterment's Revenue Operations Enablement function on rollout of new deal structures, promotions, and process changes to the stakeholders you support
As our commercial engine grows, you'll own our Revenue Operations processes (spanning supporting our go-to-market and post-sales teams) and own Deal Desk and Promotions.
Deal Desk and promotions carry real dollar and margin impact, so you'll be trusted to partner with Sales, Finance, and Legal and make judgment calls without every decision being checked.
you are someone who notices friction and inefficiency before anyone flags it, and is motivated to design it out of the system rather than work around it.
You'll map how work actually flows across those handoffs today and redesign it so it holds up as we scale, including partnering with our Business Systems & Tools team, who own the technical build.
Our team is passionate about our mission, to empower people to build wealth with confidence and ease.

Requirements

7+ years of experience in deal desk, sales operations, commercial operations, or a related function, ideally within a B2B SaaS, fintech, or financial services environment
Excellent cross-functional collaboration skills, with a track record of partnering effectively with Sales, Marketing, Customer Experience, Legal, and Finance stakeholders
Excellent written and verbal communication skills, including the ability to explain commercial and contractual concepts clearly to broader audiences
Strong working knowledge of Salesforce and other go-to-market systems / tooling

Nice to have

Day-one 401(k) match plus matching on qualified student loan payments.
What happens next
We'll take a few weeks to review all applications.
If we'd like to spend more time with you, we'll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues.
Many of our questions will be aimed at understanding how you might operate here at Betterment.
Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions.
On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency.
As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision.

Compensation

Below we've reflected the base salary range for this position.
The range listed is just one component of Betterment's total compensation package for employees.

Benefits

This job may also be eligible for variable compensation in the form of a company incentive bonus.
Equity for all employees, including new hire and refresher grants.
Flexible paid time off, paid parental leave, and a fully paid four-week sabbatical in your sixth year.

Company info

Company-paid professional coaching for all employees.

Visa & Work Authorization

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This listing is sourced directly from Betterment's careers page and normalized into a canonical job model.