Abricareinc
Branch Director (Cape Girardeau, MO) - Personal Caregiving Services
Cape Girardeau, Missouri · Director
Sponsorship not specifiedDetected 12 hours ago
ComplianceBusiness DevelopmentCustomer SupportLeadershipCommunicationCollaborationTime ManagementOrganizational SkillsAccounts Payable
About the role
- The Branch Director is a strategic and operational leader responsible for the performance, business development/growth, and regulatory compliance of their assigned Personal Care Services (PCS) branch in Missouri.
- This role ensures high-quality service delivery, strong financial results, and high employee engagement.
- Acting as the face of the organization locally, the Branch Director will foster a culture of quality, collaboration, compliance, and community.
Responsibilities
- Team & Culture Building: Cultivate a positive, inclusive workplace centered on collaboration, accountability, and high-quality client care.
- Support initiatives that strengthen employee engagement and retention.
- Showcase employee-centeredness and team building focus.
- Field team members are largely isolated in their work environments, and at AbriCare, it is the Branch Director's responsibility to ensure connectedness and support is felt no matter the distance from the office.
- Lead initiatives to improve team member retention.
- Build brand awareness through physical market presence and implementation of social media strategy.
- Identify outreach opportunities, build referral source relationships, and drive branch growth through community engagement and market presence.
- Develops programs or volunteer schedules to meet the needs of key referral partners.
- Manages client services, workforce operations, and execution to deliver outstanding care while driving efficiency and growth.
- This is a unique opportunity to join a mission-driven team building a transformational home care company from the ground up.
Requirements
- 5+ years of work experience
- 1-2 years prior experience recruiting and managing a team.
- Must be at least 21 years of age
- Bachelor's or master's degree
- At least two years of experience providing direct care to the elderly or individuals with
Compensation
- Monitor service delivery to ensure alignment with care plans through monthly reviews, annual evaluations, on-site visits, and thorough documentation.
Benefits
- Responsible for collaborating with team members to build a network of referral sources through community engagement activities, including but not limited to educational events, health fairs, volunteering, and advocacy.
Company info
- Cultivate a positive, inclusive workplace centered on collaboration, accountability, and high-quality client care.
- Responsible for the overall quality and depth of the field team member talent pool.
- Ensure adherence to applicable company policies and procedures, and all applicable compliance requirements for the branch.
- Responsible for scheduling and documenting QAPI meetings per outlined regulations and company policies.
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This listing is sourced directly from Abricareinc's careers page and normalized into a canonical job model.