Mangomint

Mangomint

GTM Strategy Associate, AI Product

United States

Sponsorship not specifiedDetected 7 days ago
Product ManagementProduct StrategySEMCustomer SuccessCommunicationProblem Solving

About the role

  • You will shape the product's early go-to-market strategy-from customer discovery and positioning through onboarding, activation, adoption, and ongoing learning.
  • This is a hands-on operating role at the intersection of strategy, product, growth, customer experience, and engineering.
  • Define the GTM strategy: Identify early customer segments, use cases, positioning, messaging, and the customer journey, continuously refining them through customer insights and market learnings

Responsibilities

  • you build trust, ask good questions, explain complex ideas simply, and move conversations toward an outcome
  • You will report directly to the Head of New Product and have influence over both the customer experience and what we build next.
  • Excellent customer presence: you build trust, ask good questions, explain complex ideas simply, and move conversations toward an outcome
  • Used AI tools deeply in your own work or helped customers adopt a new technology

Requirements

  • There is no single required background.
  • You may be a strong fit if you have demonstrated some of the following:
  • Strong structured problem-solving skills and the ability to turn an ambiguous problem into a practical course of action
  • Comfort using data to identify patterns, evaluate experiments, and make decisions
  • Strong written communication and the ability to turn messy customer feedback into clear internal recommendations
  • Even Better if You Have:

Benefits

  • Health, dental, vision, life & LTD insurance
  • Generous monthly wellness budget for gym memberships, yoga, etc.
  • Employee stock option program
  • We are launching a new AI product designed to reduce front-desk work and help beauty and wellness businesses serve their clients more effectively.

Company info

  • Mangomint https://www.mangomint.com/ is a fast-growing SaaS company on a mission to make every salon and spa more profitable.
  • We are already the highest-rated https://www.capterra.com/sem-compare/salon-software/?utm_source=ps-google&utm_medium=ppc&utm_campaign=:1:CAP:2:COM:3:All:4:US:5:BAU:6:SOF:7:Desktop:8:BR:9:Salon&network=g&gclid=Cj0KCQjwo8S3BhDeARIsAFRmkONzVqpXcRTd9U5SXUn9GsHMtwaiuBTx_Q2xJqx5-7KvYJTvGVmnrn8aAu9KEALw_wcB salon and spa software in the US and Canada with thousands of customers and seek to become the #1 market leader in the coming years.
  • We're a primarily remote company, ambitious, and collaborative team https://www.glassdoor.com/Overview/Working-at-Mangomint-EI_IE2539548.11,20.htm that gathers together every few months.
  • As we grow, we're looking to attract high-potential individuals who want to be part of a winning team.
  • If that's you, come join us https://jobs.ashbyhq.com/mangomint!
  • Identify what drives customer success, where customers get stuck, and how we can improve activation, time-to-value, engagement, and long-term adoption
  • Working directly with customers, you'll identify what drives value, where they get stuck, and how we can improve both the product and the customer experience.
  • Improve activation and adoption: Identify what drives customer success, where customers get stuck, and how we can improve activation, time-to-value, engagement, and long-term adoption
  • We are open to exceptional new grads, early-career candidates, and candidates with more experience.
  • As the first GTM Strategy hire for this product, you will help define how we bring it to market, learn from customers, and build a repeatable path to adoption.
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This listing is sourced directly from Mangomint's careers page and normalized into a canonical job model.