Decagon

Brand Designer

San Francisco · Full-time

Sponsorship not specifiedDetected 37 days ago

Design Systems

About the role

This role sits at the heart of Decagon's brand expression.
As a Brand Designer, you'll help shape how Decagon shows up in the world-how we tell our story, how we stand apart, and how our brand evolves as the company scales.
You won't be handed a perfectly defined box.

You'll work on marketing-led brand initiatives that influence perception and drive growth, contributing to both foundational brand work and high-visibility moments.
Design and art direct high-quality brand assets across campaigns, web, sales materials, video, events, social, and internal storytelling.
Help evolve and expand Decagon's brand design system-bringing consistency while pushing into new, differentiated expressions.
Maintain consistency and quality across all brand touchpoints.
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.

4-6 years of experience in brand design, art direction, and marketing-focused creative roles.
Ability to interpret a brief and execute thoughtful, on-brand creative.

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

We proudly offer the following benefits for our full-time employees:
Take what you need vacation policy (subject to local requirements
UK employees receive 25 days of statutory leave)
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
Instead, you'll help define the edges-learning where to push, where to refine, and how to maintain coherence as the brand expands.
These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Brand Design at Decagon shapes the visual identity of our company and helps define how we're perceived by customers, partners, and the broader AI community.
Our work turns sophisticated technology into clear, confident, and differentiated brand storytelling-across campaigns, content, web, and moments that shape perception.
We believe strong brands are built through taste, consistency, and conviction.
We care deeply about craft, narrative, cohesion, and expanding the brand into new, exciting territories while building its core.
Designers here grow by shipping work fast, operating with urgency, developing a strong point of view, and raising the bar together.
This role sits at the heart of Decagon's brand expression. As a Brand Designer, you'll help shape how Decagon shows up in the world-how we tell our story, how we stand apart, and how our brand evolves as the company scales.
Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.

This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.