Wilmington Trust
Global Capital Markets Client Administrator I - Loan Agency (Hybrid)
Wilmington, DE
Sponsorship not specified$23k-$38kDetected 15 days ago
AccountingAuditingCustomer SupportCommunicationInternal Audit
About the role
- Assists with limited aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients.
- May serve as administrator for medium to large (as defined by business) and/or complex clients.
- Serves as point of contact for client regarding routine daily administration.
Responsibilities
- Support the Relationship Manager with oversight of client relationships, making appropriate recommendations regarding routine internal business activities.
- Manage relationships with internal and external service partners; assess issues requiring immediate attention in a timely manner and work to resolve all other issues through the normal course of business utilizing available resources.
- Develop and maintain industry knowledge applicable to the business and demonstrate the ability to articulate that knowledge internally and externally. Remain current on industry news applicable to the line of business.
- Provide and maintain appropriate levels of controls to minimize losses.
- Provide effective support of team members as requested.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- This position works under supervision and may provide support to less experienced personnel.
- Demonstrated interpersonal skills with ability to build significant level of trust with clients
- Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit
Requirements
- Manage daily implementation of client strategies as required.
- Demonstrate knowledge of corporate policies and procedures related to the administrative role.
- Bachelor's degree focused on Finance, Business, Economics and Accounting
- Demonstrated skills in pertinent software applications, with ability to learn new applications
Skills
- Demonstrated verbal and written communication skills
Compensation
- M&T Bank is committed to fair, competitive, and market-informed pay for our employees.
- The pay range for this position is $22.61 - $37.67 Hourly (USD).
- The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Benefits
- Education and Experience Required:
Company info
- Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
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