ramchealth
Patient Account Representative (40 hours per week) #3444
Reedsburg, Wisconsin
Sponsorship not specifiedDetected 18 days ago
Customer SupportCommunicationProblem SolvingAccounts PayableOSHA
About the role
- The Customer Service Representative is responsible for the collection of RAMC self-pay accounts receivable by way of personal contact, phone calls, and written correspondence.
- He/she is always maintaining the positive public relation image of Reedsburg Area Medical Center, Inc. and its Clinics.
- Previous medical collections/credit experience, desired or other relative experience considered.
Responsibilities
- Reports to the Manager of Patient Financial Services through the Customer Service Lead; collaborates with other department employees, Providers, and all hospital departments, Physicians Group and Specialty Group Clinics.
Skills
- Good verbal/written communication skills.
- Ability to greet employees/visitors in a courteous and respectful manner with positive interpersonal skills.
- Ability to work with minimum direct supervision.
- Computer skills.
- Continuous clear speech and hearing skills to communicate with patients and coworkers.
- Special Knowledge, Skills and Abilities:
Benefits
- Yes, RAMC offers a competitive benefits package.
- Education and Training Required:
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