Backblaze External Website

Backblaze External Website

Sr. Site Reliability Engineer

Remote - US · Senior · Full-time

Sponsorship not specified$150k-$200kDetected 112 days ago
PythonGoBashDistributed SystemsAWSGCPAzureCloud PlatformsDockerKubernetesTerraformAnsibleCI/CDJenkinsLinuxPrometheusGrafanaSite Reliability EngineeringIncident ResponseCustomer SuccessSystems EngineeringLeadershipCollaborationProblem Solving

About the role

  • We are seeking a Senior Site Reliability Engineer (SRE) to help ensure the stability, scalability, and reliability of our services and infrastructure.
  • Mentor others and act as a subject matter expert in following and evolving established ITIL/OSS processes (incident, change, problem, and capacity management).
  • Be a leading voice in promoting and embedding reliability-focused practices within development and operations teams.

Responsibilities

  • Own and drive the availability, durability, and performance of critical services across all production environments.
  • Lead and champion complex projects from problem discovery through complete, cross-functional resolution, demonstrating high-level technical ownership.
  • Lead critical incident response and post-incident reviews, translating findings into strategic, long-term service improvements and architectural changes.
  • Design and architect scalable automation solutions to eliminate toil and improve the efficiency of operational tasks across the entire platform.
  • Drive the strategic direction of monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint, ELK), and integrate them for comprehensive observability.
  • Build, maintain, and secure advanced CI/CD pipelines, configuration management, and complex infrastructure as code solutions (Terraform, Ansible, Jenkins).
  • Write production-grade code (Bash, Python, Go, etc.) to develop new reliability tools and enhance existing systems.
  • Act as a principal partner to engineering, product, and operations teams, consulting on resilient system design, architecture, and operation.
  • Lead and formalize the Production Readiness Review (PRR) process, ensuring robust operational handoff for all new services and features.
  • Fertility treatment and support

Requirements

  • Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
  • 8+ years of progressive experience in site reliability, systems engineering, or operations.
  • Extensive experience designing, scaling, and operating large-scale, production-grade distributed systems.
  • Expert knowledge of incident response methodologies and operational best practices.
  • Proven experience designing and operating container orchestration (Kubernetes, Docker) and microservices concepts required.
  • Expert experience with Hashicorp products (Nomad, Vault, Terraform) in a production environment.
  • Significant experience in a SaaS, service provider, or hyper-scale distributed systems environment.
  • Advanced experience with cloud platforms (AWS, GCP, or Azure) in a production setting.
  • Education & Experience
  • Technical Skills
  • Expert-level Linux systems administration and advanced troubleshooting skills.
  • Lead security-minded operations, focusing on system-wide patching, hardening, and proactive vulnerability identification.
  • Deep mastery of service reliability concepts, including advanced monitoring, complex alerting strategy, leading incident response, and in-depth root cause analysis.

Nice to have

  • Advanced proficiency in at least one modern scripting/programming language (Python or Go strongly preferred).
  • Preferred Attributes

Skills

  • About Backblaze
  • But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us.

Compensation

  • Competitive compensation and 401K

Benefits

  • Healthcare for family, including dental and vision
  • RSU grants for full-time employees
  • Flexible vacation policy
  • Maternity & paternity leave
  • MacBook Pro to use for work, plus a generous stipend to personalize your workstation
  • Childcare bonus (human children only)
  • Learning & development program
  • Commuter benefits
  • Define, establish, and enforce service health standards, including working with engineering leadership to implement SLIs, SLOs, and error budget policies for multiple services.
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