RaceTrac
Content Developer - Retail
200 Galleria Parkway SE Suite 900 Atlanta, GA 30339
Sponsorship not specifiedDetected 21 days ago
PhotoshopIllustratorAdobe Creative SuiteGraphic DesignInDesignAccessibilityPremiere ProCommunicationCollaboration
About the role
- This role requires both technical craft and creative judgment, and a deep commitment to consistency, quality, and the learner experience.
Responsibilities
- Stay current on emerging content development tools, techniques, and trends - including AI-assisted content development, gamification, and mobile-first design principles.
- Manage content development project tasks within established timelines, communicating status proactively and escalating scope changes or blockers promptly.
- Maintain RaceTrac's content maturity matrix, tracking the status, review schedule, and lifecycle stage of all training materials in the portfolio.
- The Content Developer is the production and craft lead within the L&D team.
Requirements
- Advanced proficiency in Articulate 360 (Storyline and Rise) - demonstrated ability to build interactive eLearning from storyboards with minimal rework.
- Proficiency in Adobe Creative Suite - specifically Photoshop, Illustrator, InDesign, and Premiere Pro for visual design and video production.
- Required
- Bachelor's degree in Instructional Design, Graphic Design, Educational Technology, Communications, or a related field.
- 2-4 years of experience in digital learning content development, eLearning production, or a related creative/technical field - not entry level.
- Strong visual design instincts: understanding of layout, typography, color theory, and how design choices affect learner comprehension and engagement.
- Experience managing content within a Learning Management System (LMS) - uploading, publishing, testing, and troubleshooting SCORM/xAPI content.
- Ability to manage multiple concurrent production projects, hit deadlines in a fast-paced environment, and communicate proactively about status and blockers.
- Experience developing content for diverse audiences with varying educational backgrounds and levels of technical comfort.
- Preferred
- Knowledge of accessibility standards (WCAG) for digital learning content and experience applying them in practice.
- Understanding of mobile learning design principles and experience optimizing content for mobile delivery.
Nice to have
- Exceptional attention to detail in editing, proofreading, and visual quality review - content leaving this role should be polished and error-free.
- Experience in retail, convenience, or frontline workforce training environments.
Benefits
- Manage content through its full lifecycle within the Learning Management System (LMS) - including uploading, publishing, versioning, and archiving.
- Monitor learning analytics and completion data, flagging engagement issues or content performance concerns to the Instructional Designer for review.
- Maintain strict consistency in RaceTrac's learning brand voice, visual identity, and instructional quality standards across all content produced.
- Adhere to accessibility standards for digital learning content, ensuring materials are usable by learners with varying abilities and backgrounds.
Company info
- RaceTrac Company Overview
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This listing is sourced directly from RaceTrac's careers page and normalized into a canonical job model.