RaceTrac

RaceTrac

Content Developer - Retail

200 Galleria Parkway SE Suite 900 Atlanta, GA 30339

Sponsorship not specifiedDetected 21 days ago
PhotoshopIllustratorAdobe Creative SuiteGraphic DesignInDesignAccessibilityPremiere ProCommunicationCollaboration

About the role

  • This role requires both technical craft and creative judgment, and a deep commitment to consistency, quality, and the learner experience.

Responsibilities

  • Stay current on emerging content development tools, techniques, and trends - including AI-assisted content development, gamification, and mobile-first design principles.
  • Manage content development project tasks within established timelines, communicating status proactively and escalating scope changes or blockers promptly.
  • Maintain RaceTrac's content maturity matrix, tracking the status, review schedule, and lifecycle stage of all training materials in the portfolio.
  • The Content Developer is the production and craft lead within the L&D team.

Requirements

  • Advanced proficiency in Articulate 360 (Storyline and Rise) - demonstrated ability to build interactive eLearning from storyboards with minimal rework.
  • Proficiency in Adobe Creative Suite - specifically Photoshop, Illustrator, InDesign, and Premiere Pro for visual design and video production.
  • Required
  • Bachelor's degree in Instructional Design, Graphic Design, Educational Technology, Communications, or a related field.
  • 2-4 years of experience in digital learning content development, eLearning production, or a related creative/technical field - not entry level.
  • Strong visual design instincts: understanding of layout, typography, color theory, and how design choices affect learner comprehension and engagement.
  • Experience managing content within a Learning Management System (LMS) - uploading, publishing, testing, and troubleshooting SCORM/xAPI content.
  • Ability to manage multiple concurrent production projects, hit deadlines in a fast-paced environment, and communicate proactively about status and blockers.
  • Experience developing content for diverse audiences with varying educational backgrounds and levels of technical comfort.
  • Preferred
  • Knowledge of accessibility standards (WCAG) for digital learning content and experience applying them in practice.
  • Understanding of mobile learning design principles and experience optimizing content for mobile delivery.

Nice to have

  • Exceptional attention to detail in editing, proofreading, and visual quality review - content leaving this role should be polished and error-free.
  • Experience in retail, convenience, or frontline workforce training environments.

Benefits

  • Manage content through its full lifecycle within the Learning Management System (LMS) - including uploading, publishing, versioning, and archiving.
  • Monitor learning analytics and completion data, flagging engagement issues or content performance concerns to the Instructional Designer for review.
  • Maintain strict consistency in RaceTrac's learning brand voice, visual identity, and instructional quality standards across all content produced.
  • Adhere to accessibility standards for digital learning content, ensuring materials are usable by learners with varying abilities and backgrounds.

Company info

  • RaceTrac Company Overview

This listing is sourced directly from RaceTrac's careers page and normalized into a canonical job model.