YWCA Seattle King Snohomish

Everett Front Desk Administrative Assistant

Everett, WA · Full-time

Sponsorship not specifiedDetected 97 days ago

AccountingExcelCustomer SupportCommunicationCollaborationProblem SolvingCritical ThinkingMicrosoft OfficeAccounts Payable

About the role

Ensures continuous staffing including openings and closings, lunch breaks and preparing for unexpected absences (sick calls, emergencies, no-shows).
Answers and directs all phones calls and emails in a professional and friendly manner.
Greets and assists community, clients, donors, and vendors ensuring that the highest standards of customer service and welcome are always demonstrated.

Manages daily front desk operations and administrative support at the Everett Regional Center.
Maintains and organizes environment of front desk, lobby/reception, back-office and all common areas.
Coordinates and manages vendors.
Performs word processing, data entry, scanning and copying.
The Front Desk Administrative Assistant is responsible for managing daily front desk operations and administrative support at the YWCA's Everett Regional Center.
The Assistant answers and directs all phones calls and emails, welcomes in-kind donations, manages vendors and volunteers and supports the Shelter Plus Care Program and the general operations of the site.
This position occasionally supports the finance team by processing vendor invoices and updating spreadsheets.

Strong knowledge in Word, Excel, Outlook and all computer functions required by agency.
Strong customer service orientation, including ability to work with the public, clients and staff from diverse cultural and economic backgrounds.
Commitment to working with homeless families and the ability to communicate effectively and in a caring way with homeless clients who are in crisis.
Must have ability to maintain confidentiality.
Must be able to work independently as well as in a team environment.

Completes program participant correspondence and birthday cards on a regular basis as assigned by Shelter Plus Care Director
This position has a social justice component that will allow for critical thinking through the lens of racism and intersections with poverty.
Valuing diversity and championing anti-racism policy are core values.
As an equal opportunity employer, we highly encourage people of color to apply.
Typing, 10 key skills and math aptitude a plus.

Hours, Rate, and Benefits
This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.

After two years of employment, employees are eligible to participate in the YWCA Retirement Fund
As a full-time YWCA employee (30+ hours), you'll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan.
Put your passion for racial equity and social justice to work - apply today!

Employment YWCA Seattle King Snohomish is an Equal Opportunity Employer.
To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.
For more information Contact us at careers@ywcaworks.org with any questions or if you need accommodation for your application.

This listing is sourced directly from YWCA Seattle King Snohomish's careers page and normalized into a canonical job model.