University of Texas at Austin

University of Texas at Austin

Manager, Behavioral Health Clinical Operations

AUSTIN, TX · Contract

Sponsorship not specifiedDetected 1 day ago
Computer VisionComplianceAccessibilityProject ManagementOperations ManagementProcess ImprovementProcurementHRISHIPAAPublic HealthPatient CareResearchLeadershipCollaborationPublic SpeakingInternal Audit

About the role

  • This is a state-funded position sponsored by the Texas Child Mental Health Care Consortium (TCMHCC).
  • This position has an end date of August 31, 2027, renewable based upon availability of funding, work performance, and progress toward program goals.
  • Once your job application has been submitted, you cannot make changes.

Responsibilities

  • Manages high-risk, high-impact projects involving multiple internal and external stakeholders.
  • Develops program strategies and monitors project progress to ensure alignment with program goals and operational requirements.
  • Determines clinical operations priorities and sequences tasks to support effective program execution.
  • Develops, champions, and enforces the organization's program management methodology, tools, and workflows.
  • Identifies operational challenges, monitors service demand trends, and adjusts plans to maintain capacity, access, and continuity of care.
  • Provides direct supervision to program support staff and establishes performance goals and expectations.
  • develops promotion pathways and professional development plans aligned to program needs.
  • Recruits, hires, trains, supervises, and evaluates employees; develops promotion pathways and professional development plans aligned to program needs.
  • Coordinates with IT and other administrative partners to ensure systems, contracts, and requests support operational needs.
  • Conducts periodic audits of workflows and operational tools to ensure compliance, identify gaps, and drive continuous improvement.

Requirements

  • 2 years leading a professional team with direct supervision of employees.
  • Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section
  • Before submitting your online job application, ensure that ALL Required Materials have been uploaded.
  • Required Materials
  • you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
  • Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files.

Nice to have

  • Bilingual in English/Spanish
  • Knowledge of project management and program improvement methodologies.
  • Experience with management or compliance.
  • Experience conducting or supporting program evaluation activities.
  • Project management or quality improvement credential (e.g., PMP, Lean/Six Sigma Green Belt).
  • Telehealth operations or compliance training/certification.
  • Autonomous Decisions:
  • Establishes operational priorities, assigns staff, and reallocates resources to meet service levels.

Skills

  • Identifies bottlenecks and implements controls to reduce variability.
  • Measures process performance and iterates based on data.
  • Provides clear direction, delegates appropriately, and holds people accountable for results.
  • Sets performance goals and provides timely, actionable feedback.
  • Aligns assignments with skills and development plans.
  • Intervenes early to address performance or behavior concerns.
  • Makes timely, evidence based decisions that balance risk, impact, and stakeholder input.
  • Triages operational issues and selects pragmatic solutions.
  • Uses operational metrics and clinical considerations to guide choices.
  • Escalates appropriately for policy, legal, or budget implications.
  • Builds implementation plans with milestones and owners.
  • Coordinates across functions (clinical, IT, contracts) for readiness.

Compensation

  • $71,168 + depending on qualifications

Benefits

  • Manager, Behavioral Health Clinical Operations ----
  • Supervisor, Behavioral Health Support,
  • Represents assigned clinical programs (e.g., TCHATT) and the institution to external stakeholders, including leaders in medical, nonprofit, government, and education sectors.
  • Serves as an operational subject-matter expert to external partners, guiding best practices for pediatric mental health service coordination and delivery..
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This listing is sourced directly from University of Texas at Austin's careers page and normalized into a canonical job model.