Darkroom
Account Executive, Retention & Digital Products
New York
Sponsorship not specifiedDetected 1 day ago
SEOHubSpotCRMGrowth MarketingSalesAccount ManagementOutbound SalesShopifyPublic SpeakingOrganizational Skills
About the role
- This is a high-accountability role with clear revenue KPIs and uncapped commission that rewards self-sourced pipeline.
- Retention Marketing - email, SMS, and lifecycle (Klaviyo and the broader retention stack).
Responsibilities
- Own a quarterly new-business number for retention and digital products.
- Represent Darkroom at industry events and conferences in your vertical (K:BOS, BrightonSEO / MozCon, CXL Live, MAICON, emerging GEO/AEO events, Shoptalk, eTail), and build the local/in-market relationships that surface deals.
- Develop and pursue a named target ("whale") list of brands that fit your services.
- Lead the full commercial process: scoping, pricing, proposal, and close.
- you own the commercial motion and the close.
- Maintain deep, current command of Darkroom's retention and digital service catalog and the platforms behind it.
- Maintain clean pipeline documentation in HubSpot and Notion (Sourced By, Closed By, Origination, deal stages) - comp is calculated off these fields.
- You are energized by revenue outcomes, and you source your own pipeline rather than waiting for leads.
Requirements
- Proactively identify expansion through client conversations, performance data, and account signals - you are the person the account team calls when an opportunity emerges.
Nice to have
- NYC strongly preferred.
Compensation
- Base salary plus uncapped commission on new-business, upsell, cross-sell, and inbound revenue, with accelerators that reward self-sourced pipeline (partnerships, events, and outbound relationships pay a higher origination bracket than inbound).
Benefits
- The MDs surface the opportunity from delivery insight; Will clears account health and capacity; you own the commercial motion and the close.
Company info
- Many roles are fully remote.
- Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time.
- Hub locations include the Brazil and Spain.
Equal opportunity
- Darkroom is an equal opportunity workplace-we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- Darkroom is an equal opportunity workplace-we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Visa & Work Authorization
- oyment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status
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This listing is sourced directly from Darkroom's careers page and normalized into a canonical job model.