Fractal
Engagement Manager, Healthcare Program Integrity
Connecticut · Full-time
Sponsorship not specifiedDetected 32 days ago
Machine LearningProject ManagementStakeholder ManagementCRMAccount ManagementBusiness DevelopmentNegotiationFinancial AnalysisForecastingCustomer SuccessLeadershipCommunicationCollaborationProblem SolvingFinancial Reporting
About the role
- Serve as the primary onsite contact for assigned client accounts
- Understand client business objectives, challenges, and priorities
- Conduct regular business reviews and status meetings with clients
Responsibilities
- Build and maintain strong relationships with key stakeholders and decision-makers
- Develop account plans aligned with client objectives and business goals
- Support contract renewals and commercial discussions
- Drive revenue growth and profitability within assigned accounts
- Collaborate with delivery, project, and technical teams to ensure successful execution of client engagements
Requirements
- Bachelor's degree in Business Administration, Management, Engineering, Information Technology, or a related field
- 6-9+ years of experience in account management, customer success, program management, or client partner roles
- Proven track record of managing enterprise clients and strategic accounts while achieving revenue growth and client satisfaction goals
- Strong problem-solving, strategic thinking, and business acumen, with proven leadership and team collaboration
- All applications must be made through posted job openings
Nice to have
- Experience in IT Services, Analytics, AI/ML, Digital Transformation, Consulting, or Technology Services
- Experience managing global stakeholders and cross-functional teams
- Exposure to delivery management and consulting engagements
- Familiarity with CRM tools, reporting platforms, and account planning methodologies
- Experience handling executive-level client interactions and governance forums
- Preferred Experience:
Compensation
- The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
- At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
- A reasonable estimate of the starting base salary for this role is $150,000, with the potential for a higher base depending on experience, skills, and overall fit for the position.
Benefits
- You will be eligible for benefits on the first day of employment with the Company.
- The Company provides for 11 paid holidays and 12 weeks of Parental Leave.
- We also follow a "free time" PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
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