Harvard University
Associate Director of Admissions
Boston, MA, United States · Director
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About the role
- The Admissions Office strives to attract prospective students and admitted students to the School by providing counseling and engagement opportunities through partnerships with current students, alumni, staff, and faculty.
- We process applications for admission to the School's master's and DrPH programs.
- We advise prospective applicants about the admissions process, opportunities offered by departments and programs, and the School's role in their professional development.
Responsibilities
- Responsible for process design improvement and management of admissions operations, including quality control measures, export control, and compliance training
- In partnership with the Director of Admissions, the Associate Director will develop and maintain recurring reports; analyze reports and metrics to monitor enrollment, admissions, and recruitment trends; and recommend strategies to improve yields
- Support the development of data-informed recruitment and marketing plans; conducts data needs assessments and evaluates activities to recommend immediate and future operational enhancements to support long-term goals
- Collaborate with key stakeholders on digital marketing and recruitment opportunities as well as represent Harvard Chan School at on-campus, off-campus, virtual recruitment and yield events (international and domestic) to support recruitment and enrollment initiatives, including developing and maintaining networks
- In conjunction with the Director and others in the office, the Associate Director plays an active role in managing technology (e.g., CRM, automated email campaigns, online application, decision notification, admitted student websites and portals) to support operations and customer service
- Serves as lead administrator for specific systems; tests system changes, reviews and refines workflows as needed while ensuring compliance, accurate mapping, data integrity, and maintaining documentation
- Partner on quarterly and year end financial reporting
- Support for families and caregivers
Requirements
- Bachelor's degree or equivalent work experience required
- Minimum of 5 years' relevant work experience
- Counsel prospective applicants/students regarding degree offerings and application processes and enrollment requirements
Nice to have
- Experience with PeopleSoft Campus Solutions my.harvard, Liaison products (Spectrum EMP, WebAdMIT), Microsoft Office Suite including Word, advanced Excel, and PowerPoint preferred
- Excellent interpersonal, customer service, communication skills (verbal and written), and proven track record of exceptional attention to detail
- strong organizational skills
- experience interacting with all levels of management
Skills
- Knowledge of Microsoft Office Suite, advanced Excel skills
- Advanced knowledge of admissions principles
- Supervisory experience
- Communication skills (both written and verbal)
- Prior experience with recruiting and/or event planning preferred
- Prior responsibilities with making data-informed decisions
- Additional Information
- Standard Hours/Schedule: 35 hours per week
- Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
- Pre-Employment Screening: Identity, Education, Criminal
- Work Format Details
- The work schedule and location will be set by the department at its discretion and based upon operational needs.
Benefits
- Our benefits include, but are not limited to:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
- Learn more about these and additional benefits on our Benefits & Wellbeing Page.
Company info
- We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
- We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives.
Equal opportunity
- EEO/Non-Discrimination Commitment Statement
- equal opportunity and non-discrimination.
Visa & Work Authorization
- Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
- Certain visa types and funding sources may limit work location.
This listing is sourced directly from Harvard University's careers page and normalized into a canonical job model.