Serverfarm

Serverfarm

Data Center Technical Documentation Specialist

Remote, TX

Sponsorship not specified$30k-$40kDetected 69 days ago
ControlsCommunicationWriting

About the role

  • Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries.
  • We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies.
  • A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured.

Responsibilities

  • Validate training assessments to confirm they measure real competency and operational readiness at the appropriate technician role levels.
  • Identify gaps, outdated content, and inconsistencies across the training library and drive updates to keep materials current.
  • Support standardization of training content across Serverfarm sites while allowing for site-specific requirements where necessary.
  • Solid understanding of system design and sequence of operations (SOO).
  • Experience reviewing technical documents or training content is a plus, not a requirement.

Requirements

  • Working knowledge of critical infrastructure systems including electrical distribution, mechanical cooling, and associated monitoring and control systems.
  • Familiarity with data center industry best practices for safety, security, availability, and reliability.
  • Ability to take complex technical information and turn it into clear, usable content for technicians at varying experience levels.
  • Strong written and verbal communication skills with the ability to give direct, constructive feedback on documentation.

Compensation

  • Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company's goals and strategic initiatives.

Benefits

  • Partner with operations, engineering, and learning and development teams to ensure training content supports Serverfarm's business objectives and operational maturity model.

This listing is sourced directly from Serverfarm's careers page and normalized into a canonical job model.