Servicetitan
Group Product Manager, Ads Product & Platform
US Remote
Sponsorship not specifiedDetected 12 days ago
Code ReviewAWSData EngineeringData ScienceLLMsProduct ManagementSEMGoogle AdsGoogle AnalyticsPerformance MarketingRecruitingOnboardingLeadership
About the role
- ServiceTitan is the operating system for the trades.
- This role sits at the intersection of performance marketing and AI.
- Be Human With Us: Being human isn't about checking every box on a list.
Responsibilities
- Own the full lifecycle of our ads platform: campaign management UI, budget pacing, creative management, and audience tooling.
- Drive multi-touch attribution strategy across paid search, LSA, display, and emerging AI-powered placements.
- Define and own the measurement framework: ROAS, CPL, LTV-adjusted ROI, and incrementality testing across channels.
- Partner with Data Engineering to ensure our event collection, identity resolution, and attribution models are privacy-compliant and future-proof.
- Manage and mentor a PM team, including management of a senior PM. Set clear goals, run structured reviews, and grow their craft.
- Partner daily with Engineering, Design, Data Science, and Go-To-Market to ship with quality and speed.
- You hold strong opinions loosely: opinionated enough to drive alignment, humble enough to update your view when the data says otherwise.
- Here's how we'll support you in doing some of the most impactful work of your career:
Requirements
- So, if you have the skills but are hesitant to apply because of your background, apply anyway.
- you are a coach who makes PMs around you sharper.
- Strong quantitative instincts: you define success metrics before writing a PRD, and you know when a data set is telling you something real versus noise.
- You are already disrupting the product you work on with AI - not experimenting with it someday, but shipping AI-driven capabilities today.
Nice to have
- Experience in home services, field services, or adjacent trades verticals.
- Familiarity with Local Services Ads (LSA) and Google Guarantee / screened provider programs.
- Experience working with clean rooms (Google ADH, AWS Clean Rooms) or privacy-preserving measurement frameworks.
- Prior experience at a company that monetizes through an ads marketplace (two-sided platform).
- Why ServiceTitan
- ServiceTitan is the category-defining platform for the trades - a $9.5B company serving plumbers, HVAC technicians, electricians, and dozens of other home-service professionals.
- The Ads product is one of the fastest-growing surfaces in the platform, and this GPM role has the scope, the team, and the executive visibility to make an outsized impact.
- Be Human With Us:
Skills
- Represent Ads in executive reviews; translate complex technical trade-offs into crisp business narratives.
- AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
Compensation
- $198,200 USD - $297,400
- $185,300 USD - $277,900
Benefits
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
- In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.
- Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Company info
- you will define how tens of thousands of home-service businesses discover, acquire, and retain customers through paid media.
- You will not just manage a roadmap - you will actively disrupt the traditional ads stack with AI-native features and position ServiceTitan as the authority on AI Engine Optimization (AEO) for the trades.
- You will also manage a senior PM with room to grow the team.
- Ads Platform & Infrastructure
- Define the roadmap for ad tracking and measurement - from pixel/tag infrastructure to server-side event pipelines and clean-room integrations.
- Architect integrations with Google Ads, Meta, Microsoft Advertising, and category-specific ad networks relevant to home services.
- AI & AEO Strategy
- Lead ServiceTitan's AEO (AI Engine Optimization) strategy - helping our customers be discovered and recommended by AI-powered search engines, voice assistants, and LLM-driven referral surfaces.
- Identify and ship AI-native capabilities within the ads platform: predictive bid optimization, AI-generated ad copy, smart budget allocation, and automated campaign health scoring.
- Stay ahead of the rapidly evolving landscape - Google AI Mode, ChatGPT search, Perplexity, and what they mean for local service discovery and attribution.
- Measurement & Insights
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This listing is sourced directly from Servicetitan's careers page and normalized into a canonical job model.