Galderma S.A.

Galderma S.A.

Customer Service Specialist

Toronto

Sponsorship not specified$70k-$75kDetected 22 hours ago
SalesforceCRMSalesAccount ManagementOutbound SalesSAPSupply ChainERPOnboardingCustomer SuccessCustomer SupportFDA RegulatoryPharmacovigilanceCommunicationOrganizational SkillsRegulatory Affairs

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odds of building a lasting career here

15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

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About the role

  • Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.
  • Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.
  • We look for people who focus on getting results, embrace learning and bring a positive energy.

Requirements

  • 2-5 years' experience in a customer success, customer service, or account management role, preferably within a Consumer-Packaged Goods or Pharmaceutical environment
  • Strong understanding of Order-to-Cash processes, including customer data, order management, pricing, billing, and collections
  • Strong experience working within ERP systems (i.e., Oracle, SAP) and CRM platforms (i.e., Salesforce, Veeva)
  • Ability to work in a high-energy and demanding environment with cross-functional teams (i.e., Sales, Finance)
  • Strong verbal and written communication skills, with the ability to effectively engage with internal and external stakeholders.
  • This position is based at Galderma downtown Toronto office (161 Bay St.) with at least 3 days working on site per week required.

Nice to have

  • Fluent in English, strong oral and written communication skills - French preferred

Compensation

  • The base salary range for the role is 70,000 -75,000 CAD.

Company info

  • Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
  • At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world.
  • The ideal candidate will be known for their ability to provide exceptional service to customers and internal stakeholders by delivering premium experience.

This listing is sourced directly from Galderma S.A.'s careers page and normalized into a canonical job model.