Recar
Slate Agent
Chicago, Illinois · Senior
Sponsorship not specified$76k-$106kDetected 30 days ago
CRMValuationLogisticsCustomer SupportCadenceLeadershipCommunicationCollaborationProblem SolvingTime ManagementPublic Speaking
About the role
- The spirit of DIY and customization runs throughout every element of a Slate, because people should have control over how their trucks look, feel, and represent them.
- The expected base salary range offered for this role is $75,900-$106,000.
- This is an exciting opportunity to join a startup company and shape its future.
Responsibilities
- Independently manage a portfolio of prospective and active clients across all stages of the discovery, purchase, and delivery lifecycle, exercising judgment on outreach cadence, communication approach, and escalation decisions
- Discover, manage, and oversee the execution of Slate a ctivation s, handling client interactions a s well as directing how the brand and product are presented
- Successfully manage your own customers while taking time to mentor th ose on your team
- Establish and maintain rigorous CRM standards that serve as the system of record for client relationships, with accountability for data integrity across the full customer lifecycle
- Own the development and refinement of sales, delivery, or service processes, presenting tangible deliverables such as client communication templates or upd at ed SOPs that elevate team-wide performance
Compensation
- At Slate, we are committed to providing our employees and candidates with access to information about our compensation practices.
- The expected base salary range offered for this role is $75,900-$106,000.
Company info
- We seek an enthusiastic, organized, and hard-working Senior Slate Agent to join our growing online and in-person customer-facing team. This is an exciting opportunity to join a startup company and shape its future. Y ou will act as the authentic voice of Slate, the very front-line of the organization both in-person and virtually, an d partner closely with y our Manager to achieve shared goals. You will partner with your Manager to lead teammates, special projects, and develop relationships with our prospective clients through an educational approach, paying close attention to detail, and evangelizing our p roduct. You will guide customers through Slate's products, turning fa ns into multipliers. The ideal candidate will carry with them a deep sense of responsibility for each indi vidual's experien ce with a focus on responsiveness, transparency, and following through on commitments. Communication skills, both written and verbal, are of utmost importance. A high le vel of self- awareness and a strong natural curiosity to learn would help set the great apart from the good.
- | WHAT YOU GET TO DO
- Own the Customer Relationship
- We seek an enthusiastic, organized, and hard-working Senior Slate Agent to join our growing online and in-person customer-facing team.
- Y ou will act as the authentic voice of Slate, the very front-line of the organization both in-person and virtually, an d partner closely with y our Manager to achieve shared goals.
- You will partner with your Manager to lead teammates, special projects, and develop relationships with our prospective clients through an educational approach, paying close attention to detail, and evangelizing our p roduct.
- You will guide customers through Slate's products, turning fa ns into multipliers.
- The ideal candidate will carry with them a deep sense of responsibility for each indi vidual's experien ce with a focus on responsiveness, transparency, and following through on commitments.
- Communication skills, both written and verbal, are of utmost importance.
- A high le vel of self- awareness and a strong natural curiosity to learn would help set the great apart from the good.
- Serve as the primary point of accountability for client outcomes, making real-time decisions to resolve concerns, adjust strategy, and ensure a differentiated experience without requiring supervisory review for standard issues
This listing is sourced directly from Recar's careers page and normalized into a canonical job model.