Benchling

Field Enablement Manager (Partner Enablement Program Manager)

Boston, MA

Sponsorship not specifiedDetected 50 days ago

RESTAgentic AICRISPRMolecular BiologyResearchLeadershipCollaboration

About the role

Over the coming years, biotech will fundamentally rewrite the way we live.
Gene editing and cell therapy are dramatically changing how we treat cancer and other major illnesses.
Crop science and synthetic biology are producing sustainable and ethical food.

Build tiered partner certification paths that align to Benchling's delivery standards
Serve as the primary enablement point of contact for Benchling's services partner enablement program
Facilitate partner enablement activities: live training sessions, onboarding cohorts, certification workshops, etc.
Define partner readiness criteria and work with PS leadership to gate partner-led delivery against demonstrated competency
Author and maintain a structured enablement content repository in collaboration with the rest of the Benchling Enablement team
Define and track partner enablement KPIs: certification attainment, time-to-readiness, delivery quality scores, and partner-sourced issue rates
Biofuels and biomaterials are transforming the cars we drive, the clothes we wear, and the makeup of everyday objects.

Experience with eLearning authoring tools (e.g., Articulate Rise 360, or similar) and assessment tools (e.g. Skillable, Questionmark, or similar)
can author or direct the creation of clear, engaging enablement materials without always having deep domain expertise
BS or M.Sc. in Molecular Biology, Biochemistry, Genetics, or similar life science field
Life science background or experience enabling teams serving scientific industries
4+ years of experience in enablement, training, or program management with meaningful exposure to external audiences (partners, customers, or channel)
Demonstrated ability to design and build enablement programs from scratch, not just maintain existing ones
Experience working with SI, channel, or implementation partners in a SaaS context, strongly preferred
Comfortable facilitating live training for technical and semi-technical audiences
Strong content development skills; can author or direct the creation of clear, engaging enablement materials without always having deep domain expertise
Excellent cross-functional collaboration skills; experience influencing stakeholders you do not manage

KCS methodology familiarity or experience embedding knowledge practices into enablement workflows, a plus

When a breakthrough is delayed, the world waits.
Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps.
AI has the potential to change this, compressing decades of R&D work into years.
But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D.

Design and own a scalable partner enablement framework: onboarding curriculum, role-based learning tracks, product certification programs, delivery readiness assessments, etc.
Work cross-functionally across Benchling teams to develop scalable onboarding, new product release enablement (shared across internal and partner audiences), and continuous learning programs

Our customers include pharmaceutical giants, leading biotechs, and the world's most renowned research institutes.

This listing is sourced directly from Benchling's careers page and normalized into a canonical job model.