BRINC Drones

Manager, DFR Field Operations

USA · Contract

Sponsorship not specifiedDetected 35 days ago

LinuxProject ManagementPerformance ManagementCustomer SuccessRoboticsLeadershipCommunicationOrganizational Skills

About the role

BRINC is looking for a dynamic, results-driven leader to join our team as Manager, DFR Field Operations.
This is a role for someone with excellent organizational skills that brings both technical depth in drone systems and the operational savvy to keep complex deployments on track.
The ideal candidate possesses experience in people management, computer networking, mechanical assembly, and general knowledge of electronics as it relates to hardware assembly and troubleshooting.

Manage a team of installers, schedule resources for projects, track progress, optimize workflows, and ensure installations are completed on schedule.
Partner with engineering and internal stakeholders to inform best installation procedures, documentation, and hardware ecosystem enhancements based on field experience. Advocate for customer needs based on feedback
Collaborate with internal stakeholders to troubleshoot hardware and software issues.
Travel to customer sites in varying weather conditions to assemble, troubleshoot, and maintain BRINC hardware and software, ensuring compliance with building codes and safety standards.

5+ years in project, operations, or resource management
4+ years managing people in a fast-paced environment.
Working knowledge of electronics, low/high voltage wiring, hardware assembly and troubleshooting
familiarity with MacOS, Windows, or Linux
Ability to assemble and disassemble products following installation guidelines and manuals.
Proven ability to thrive in fast-paced environments, leading with initiative and staying ahead of challenges before they arise.
Ability to travel 50% of the time
Bachelor's degree in related field.
5+ years of experience in manufacturing or assembly of electronics for Aerospace, Robotics, Automotive, Consumer Electronics, or related industries.
Experienced in booking and managing all aspects of travel, including flights, accommodations, ground transportations, and itineraries.
basic networking aptitude.
Comfortable and able to safely work at heights (ladders, rooftops, structures), lift and carry heavy objects, and operate in varying weather conditions.
Exceptional organizational skills.
Self directed, collaborative, and an effective communicator
comfortable working autonomously.
reside within 1.5 hours from a major airport.

Comprehensive medical, dental and vision plans for our employees and their families
Maternity and paternity leave
Flexible Time Off (Exempt) / Paid time off (Non-Exempt)
Flexible work environment

The role requires frequent travel (75%)to engage with BRINC installers and on-site customers during the project management lifecycle.
Drive customer success through building and maintaining strong relationships with Public Safety customers, understanding and proactively addressing their needs, concerns, and ensuring timely service throughout implementation.

ardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status

This listing is sourced directly from BRINC Drones's careers page and normalized into a canonical job model.