Main Street Auto
Auto Xperts Capital Automotive Service Advisor
Auto Xperts Capital- Tallahassee, FL
Sponsorship not specifiedDetected 6 hours ago
Customer SupportCommunicationTime ManagementOrganizational Skills
About the role
- As a Service Advisor, you will play a pivotal role in providing exceptional customer service.
- Consent is not a condition of employment.
Responsibilities
- Listen actively to customer concerns, document them accurately, and communicate them effectively to the service technicians.
- Create and manage repair orders, documenting all services performed, parts used, and additional recommendations.
- Maintain accurate and up-to-date service records for each customer and vehicle, ensuring compliance with dealership and legal requirements.
- Your next big move starts here-don't wait, apply today and drive your success forward!
Requirements
- Proven experience as a Service Advisor in the automotive industry or a related field.
- Sound technical knowledge of automotive systems and repairs.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Benefits
- 🔵 Enjoy Exceptional Benefits
Company info
- Greet customers and provide a warm, friendly, and professional atmosphere.
- Act as the main point of contact for customers, understanding their concerns and requirements.
- Follow up with customers to ensure their satisfaction and address any concerns or issues promptly.
- Handle customer complaints professionally and escalate as necessary to resolve them effectively.
- Strive to exceed customer expectations, providing personalized and exceptional service.
- Consult with customers to gather necessary information, including vehicle history, symptoms, and requested services.
- Explain cost estimates to customers, providing clear and understandable explanations.
- We are seeking a highly organized and customer-focused Service Advisor to join our automotive service team.
- You will serve as the primary point of contact for customers, managing their vehicle maintenance and repair needs while delivering a positive experience.
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This listing is sourced directly from Main Street Auto's careers page and normalized into a canonical job model.