Acrisure Innovation

Product Success Specialist

Austin, TX or Atlanta, GA · Full-time

Sponsorship not specifiedDetected 23 days ago

CRMAccount ManagementCustomer SuccessCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMentoring

About the role

Are you looking to start your career in Customer Success and Product Enablement?

Drive Adoption & ROI: Help Agency Partners use Acrisure's technology ecosystem effectively.
Support & Troubleshoot: Assist with technical issues, escalate bugs, and collaborate with internal teams to resolve challenges quickly.
Build Relationships: Foster trust and long-term partnerships with Agency Partners.
Collaborate Cross-Functionally: Work with Product, Marketing, Sales, and other teams to advocate for Agency Partner needs.
Help Agency Partners use Acrisure's technology ecosystem effectively.
Assist with technical issues, escalate bugs, and collaborate with internal teams to resolve challenges quickly.
Foster trust and long-term partnerships with Agency Partners.
Work with Product, Marketing, Sales, and other teams to advocate for Agency Partner needs.

Bachelor's degree or 0+ years of experience in Customer Support, Product Enablement, Account Management, Customer Success, or similar roles.
Ability to learn quickly and adapt in a fast-paced environment.
Basic proficiency in Mi
You will receive comprehensive training, mentorship, and hands-on experience with cutting-edge tools to build a strong foundation for your career.

Educate & Enable: Deliver onboarding programs, training sessions, and learning content that simplify complex tools.
By combining cutting-edge technology with top-tier human support, we deliver customized solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.
Built on entrepreneurial spirit and guided by leadership, accountability, and collaboration, we equip our teams to operate at the highest levels possible.

This is an entry-level opportunity designed for recent graduates or early-career professionals who are passionate about technology and helping customers succeed.
What We're Looking For
Passion for technology and helping customers succeed.

Note: This is a full-time role and we do not offer C2C or C2H employment and are not able to sponsor visas for this position

This listing is sourced directly from Acrisure Innovation's careers page and normalized into a canonical job model.