PulsePoint

PulsePoint

Associate Account Manager, Programmatic/DSP

United States

Sponsorship not specifiedDetected 10 days ago
Data AnalysisData VisualizationSalesforceGoogle AnalyticsCRMAccount ManagementCustomer SuccessCustomer SupportSignal ProcessingCommunicationCollaborationOrganizational Skills

About the role

  • Associate Account Managers at PulsePoint are the foundation of our client services team.
  • This is an entry point into a technically demanding, post-sales environment where you will learn the full campaign lifecycle from the ground up.
  • When that happens depends on your background, readiness, and the needs of the business.

Responsibilities

  • Client Relationship Management Support Account Managers in day-to-day client communication and post-sale requests as you build your foundation.
  • Participate in client kick-off calls, campaign check-ins, and business reviews, stepping into a lead role as your confidence and experience grow.
  • Proactively identify client needs and bring forward tailored recommendations to drive campaign success.
  • Partner with Campaign Management and Platform Solutions to monitor delivery, pacing, and performance against client KPIs.
  • Support monthly campaign and Salesforce audits (QA of 1P and 3P delivery, restriction compliance, and data accuracy).
  • Analytics & Reporting Build familiarity with LIFE Report Builder, Tableau, DCM, and other analytics platforms.
  • Develop the ability to troubleshoot reporting discrepancies and escalate with context.
  • Client Documentation, Revenue, & Billing Support Support monthly billing workflows including pulling delivery data and reconciling against IOs.

Requirements

  • Experience 1+ years in an Account Management, Campaign Management, Customer Success, or digital media role.
  • Early on, you can expect a mix of the following.

Nice to have

  • your compensation grows with you at every Rocket Jump.
  • Requirements Experience 1+ years in an Account Management, Campaign Management, Customer Success, or digital media role.
  • Prior roles such as Sales Planner, Account Coordinator, or Client Services Manager at a digital vendor or media agency are a strong fit.
  • BA/BS in Business, Advertising, Marketing, or a related field preferred but not required.
  • 283-299 Market Street, 4th Floor).

Skills

  • Familiarity with analytics and reporting tools such as Tableau, Looker, Google Analytics, or Adobe Analytics.
  • Comfort working in Salesforce or similar CRM tools is a plus.
  • Detail-oriented with strong organizational skills across multiple workstreams.
  • Clear communicator who can translate complex topics for different audiences.
  • Work hours: 9:00 AM to 6:00 PM EST.
  • Director of Account Management (30 min) Phone Interview: GVP of Account Management (30 min)
  • DSP platforms (TTD, DCM/CM360), verification tools (DoubleVerify, IAS), or insertion order management.
  • Location & Hours Fully remote;

Compensation

  • We offer a competitive starting compensation package, with structured increases built directly into the Rocket Program.
  • $70,000 Bonus eligibility and incentive plans unlock as you progress through the

Company info

  • Our AM team's mission: Ensure lifelong success of our customers by providing exceptional customer service at every touch point.
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This listing is sourced directly from PulsePoint's careers page and normalized into a canonical job model.